Didn't receive my extra 3 months from promo in January

Discus and support Didn't receive my extra 3 months from promo in January in XBoX Sales and Promo to solve the problem; I never received the 3 free months with purchase of 3 months of gold. Support chat directed me to this forum 53d03e86-fc26-4a6a-b8a1-27c195c9284c Discussion in 'XBoX Sales and Promo' started by LilKingOfThe666, Apr 19, 2018.

  1. LilKingOfThe666
    LilKingOfThe666 Guest

    Didn't receive my extra 3 months from promo in January


    I never received the 3 free months with purchase of 3 months of gold. Support chat directed me to this forum

    :)
     
    LilKingOfThe666, Apr 19, 2018
    #1
  2. HolySasquatch88
    HolySasquatch88 Guest
    3 games for 3 months live Xbox One promo

    I purchased 3 games (Killer Instinct $20.00 game/add on, Max, and Powerstar Golf on Dec. 26, 2013) from the 3 games for 3 months promo offered back at the end of last year for XB one and have still not received my 3 months XB live. I was told by customer
    support to post my problem here to be sure I would get my promo reward. I remember the promo stating that the 3 month live code would be sent to my email at the end of January and I still have yet to receive it. However, the customer support member stated
    it normally takes 6-8 wks. for a promo code/game to be sent, which contradicts the original timeframe of the last week of January. When will I be receiving my 3 month live code for this promo?
     
    HolySasquatch88, Apr 19, 2018
    #2
  3. QuotableJewel71
    QuotableJewel71 Guest
    Purchase 3 months of Xbox Live Gold and Receive an Additional 3 months issue

    There was a promo in January That stated if I Buy 3 months of xbox live i'll get an additional 3 months and I was suppose to receive an message with the codes. However I never received them.
     
    QuotableJewel71, Apr 19, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Didn't receive my extra 3 months from promo in January

    Thanks for letting us know, LilKingOfThe666!

    Please check your Xbox Live messages for more information regarding your promotional token.
     
    Mister Quasar, Apr 19, 2018
    #4
  5. Mister Quasar Win User

    Didn't receive my extra 3 months from promo in January

    Thanks for letting us know, LilKingOfThe666!

    Please check your Xbox Live messages for more information regarding your promotional token.
  6. ScoobyDoo827 Win User

    Missing 3 Month Xbox Live Gold for January PUBG Promotion? Check here!

    My order says it was placed January 13th but I know for a fact it said buy one 3-month get another for a friend. And I’ve yet to receive my extra for a friend.

    I purchased on Xbox.com too
  7. Daft Badger Win User

    3 Month xbox live subscription

    Haven't got this promo in my country but i would think you need to buy the 3 months direct from the dashboard to qualify for the extra 3months & not a subscription card from a shop.
  8. Kgless Win User

    Missing 3 Month Xbox Live Gold for January PUBG Promotion? Check here!

    1) Purchased on Xbox.com (Player Unknowns Battlegrounds Promo, Buy 3 months of gold and get a token for 3 months)

    2) Order number 1412696703 on January 23, 2018
  9. Meeester Bung69 Win User

    Given the wrong amount for the $5/$10/$15 Promotional Gift Card

    I used a 3 month prepaid code and still have not received my promo code.
Thema:

Didn't receive my extra 3 months from promo in January

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