Didn't receive my 20 dollar credit

I've chatted with two different reps today and eventually I got pointed here.

I received an offer via the dashboard on the Xbox One (or in the games section) that said to "purchase over 50 dollars worth of digital games and receive 20 dollars towards your next purchase" and have not yet received the credit despite the fact that I
purchased FIFA 14 through this promotion on February 23rd. My plan the whole time was to use this towards the purchase of Titanfall, so I would like to make sure I receive this credit prior to the digital edition becoming available for download this evening.

I no longer see this promotion on my dashboard. It had a button that said "view games here" which I selected to purchase FIFA.

Thanks in advance.

:)

 

Didn't receive my 20 dollar credit

Yeah I was supposed to get $15 and I've had absolutely no response as well.... has ANYONE on this forum gotten the funds deposited from that promotion?

 

Didn't receive my 20 dollar credit

So the forum is absolutely worthless....April 12th no response from live rewards neither here or on twitter

 

Hi milehighkoala. Thanks for reaching out. Unfortunately this was not an offer via Xbox Live Rewards. We will move your thread to the correct forum.

 

whats the correct forum because i was wondering what happened to it as well

 

This is the correct forum. The $20 from that promotion should be sent as a code through a Live message by April 8.

 

They hoping we forget? i find really strange that an offer wouldn't have some sort of immediate confirmation

 

Who exactly made the offer?

 

Well its April 8th and no 20.00 credit

 

9th of April no 20.00 credit WTH

 

I was supposed to get a $15 credit and haven't received anything... I was told by April 8th. Still nothing.