Didn’t receive item from a code for Minecraft Bedrock

Hi! My name is Ben a fellow member here in the community, not a Microsoft employee. Hope you are doing well!

If you own the game already or long time ago, based from the Minecraft update you will also receive the other version of the game which is Bedrock if it is the Java edition you owned.

Here is the information from the website in case you haven't redeemed your code yet: I HAVE A MINECRAFT: JAVA EDITION OR MINECRAFT: BEDROCK EDITION CODE OR GIFT CARD TO REDEEM. HOW DO THESE WORK AFTER THE CHANGE?

The redemption process is the same. Simply head to redeem.microsoft.com and enter the code. Now, however, you’ll receive both versions of the game – not just the one you have a code for.

To clarify, if you have a card or code for Java Edition you can still redeem it and you will get both Java and Bedrock.

However, note that while you can redeem a Java Edition code from your account profile, a Bedrock Edition code will require you to head to redeem.microsoft.com.

You may also refer to this Minecraft page for more details about the recent changes https://help.minecraft.net/hc/en-us/articles/66...

I hope the information helps somehow. Feel free to post back in the community if you have other questions and we will try out best to help.

Kind regards,

Ben

It worked . But i got another problem. I tried to download minecraft bedrock edition . But it stuck on “Waiting for install” i waited 3 hours but it didn’t install

Thanks alot Ben and im doing well but i meant if i want to get a minecraft java redeem code will i get minecraft bedrock also cuz Im thinking about buying minecraft java redeem code and because minecraft did the java & bedrock edition together that means that i will get minecraft bedrock too

Am I right???

I haven't actually tried it since I both have Minecraft Java and Bedrock now, but based on the Minecraft page itself, if you redeem a Java edition for PC code you should receive the bedrock edition of the game as well.

But to be sure, you may also submit a ticket via Minecraft support page at https://help.minecraft.net/hc/en-us/request/new... to clarify before you buy a code. You can actually decide to buy the Bedrock & Java edition instead since it is 2 in 1 game now but if you prefer the code, might as well to try submitting a ticket to Minecraft to be sure before buying it.

I also also have the same problem, but I'm not sure if I have the right PC bedrock version because I'm not sure if the minecraft bedrock from the microsoft store is different from the minecraft bedrock that I have on the minecraft launcher