Didnt receive Gears of war 2, after preordering Gears of war 4

Gears of War:Ultimate Edition is a stand alone game. It is the remastered version of the first Gears of War game. It does not include the other 4 games. The other 4 games are the original 360 versions and were included in 2 different promotions. You would
receive codes for the 4 games if you either purchased and played Gears of War Ultimate by December 31, 2015 (the promotion you linked) or if you preordered Gears of War 4 (which would not include the Ultimate Edition).

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:



Gears of War

Gears of War 2

Gears of War 3

Gears of War: Judgment

Gears of War 2 is not available in Germany.



These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.



Codes will be sent out in waves, so it may take a few days for you to receive your code once the campaign begins.



The codes will be sent directly to the Xbox Message Center. After receiving the code, we strongly suggest that you save a copy. Messages are retained for a maximum of 30 days; after which they are automatically deleted.



For more info on these promotions, including eligibility questions and answers, you can check this

link or visit the
Gears of War community.

Regards.

Hi,

If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:



Gears of War

Gears of War 2

Gears of War 3

Gears of War: Judgment

Gears of War 2 is not available in Germany.



These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.



Codes will be sent out in waves, so it may take a few days for you to receive your code once the campaign begins.



The codes will be sent directly to the Xbox Message Center. After receiving the code, we strongly suggest that you save a copy. Messages are retained for a maximum of 30 days; after which they are automatically deleted.



For more info on these promotions, including eligibility questions and answers, you can check this

link or visit the
Gears of War community.



Regards.

Hi,



If you've pre-ordered Gears of War 4 or even played any Gears of War title, you may receive a promotional item or game codes as part of the game launch.



Refer to this
link for more information regarding Gears of War 4 pre-order and promotion.

Keep us posted.

Hi,





If you purchase and redeem Gears of War 4 on Xbox One or Windows 10 between April 25, 2016, and December 31, 2016, or if you redeem a code for the game as part of a console bundle before December 31, 2016, you'll receive the following Xbox 360 backward-compatible
games:



Gears of War

Gears of War 2

Gears of War 3

Gears of War: Judgment



Gears of War 2 is not available in Germany.



These codes are only playable on Xbox 360 or Xbox One. They won't work on Windows 10.



Codes will be sent out in waves, so it may take a few days for you to receive your code once the campaign begins.



The codes will be sent directly to the Xbox Message Center. After receiving the code, we strongly suggest that you save a copy. Messages are retained for a maximum of 30 days, after which
they are automatically deleted.



For more info on these promotions, including eligibility questions and answers, you can check this link or visit the Gears
of War community.



Regards.