Didn't receive ea access code for nhl rewards sign up

I signed up for nhl insiders using the email [Mod Removed] about 3 weeks ago because it says I get a free ea access code for a month but I never recieved it so I spoke to a ea support person that sent me to a Microsoft support advisor that
sent me here to the promotion team to get my code please help.

:)

 

My ea acess code

I pre-order my nhl 17 and i didn't get my ea acess code and i sign up for a nhl rewards account, i was suppose to receive a ea acess code and all of my friends got their code, but i didn't receive mine.

 

1 month EA access code

I haven't received my 1 month EA access code for signing up for EA Sports NHL rewards

 

I signed up for nhl insiders using the email [Mod Removed] about 3 weeks ago because it says I get a free ea access code for a month but I never recieved it so I spoke to a ea support person that sent me to a Microsoft support advisor that
sent me here to the promotion team to get my code please help.

 

Hey there!

Sorry to hear about the issue. Unfortunately this is not a promotion by us, but instead an EA promotion that should have been fulfilled via email by EA. We are unable to support this promotion due to this. I understand you recently contacted EA Support,
but the best route of support to take is to reach out to them again for further assistance.

Please feel free to keep us posted!