Didn't receive E3 Mixpot

Discus and support Didn't receive E3 Mixpot in XBoX Sales and Promo to solve the problem; I watched the Microsoft E3 2018 Press Conference though the Mixer app with my account linked. It kept having issues logged in but I kept watching it.... Discussion in 'XBoX Sales and Promo' started by Coop Dawg-[xboxvenue], Jun 26, 2018.

  1. Coop Dawg-[xboxvenue]
    Coop Dawg-[xboxvenue] Guest

    Didn't receive E3 Mixpot


    I watched the Microsoft E3 2018 Press Conference though the Mixer app with my account linked. It kept having issues logged in but I kept watching it. Will I still get this? Thanks!

    :)
     
    Coop Dawg-[xboxvenue], Jun 26, 2018
    #1
  2. UP Johnny
    UP Johnny Guest
    Didn't receive E3 Mixpot

    Hey guys,

    I got the same problem as many other people. I watched the whole E3 press conference, even talked in the chat, but to this day, I never received the mixpot. Took a look at
    Sign in to your Microsoft account but nothing in there.

    As many others, I had problems in the first 15 minutes to log in to Mixer. I always got an error message, but I heard of other people who started the stream around 40 minutes in and they got the mixpot, so I should definitely qualify.
     
    UP Johnny, Jun 26, 2018
    #2
  3. GJChester
    GJChester Guest
    Didn't receive E3 Mixpot

    The Mixpot FAQ did say it may be up to a week for them to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check why you may not have the content.

    If you look at Sign in to your Microsoft account it should show if the E3 content has been assigned to you, you will need to be signed in to see the results.

    Its possible while your accounts were linked you were not signed in, or you were no on the first million, and I think you had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need
    to look in game in Halo 5 in your Req's to claim it, again mine appeared Thursday..
     
    GJChester, Jun 26, 2018
    #3
  4. XBF SC Jasowh
    XBF SC Jasowh Guest

    Didn't receive E3 Mixpot

    Hey Coop Dawg,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
     
    XBF SC Jasowh, Jun 26, 2018
    #4
  5. GJChester Win User

    Didn't receive E3 Mixpot

    The Mixpot FAQ did say it may be up to a week for them to be seen on your account.

    The FAQ is here-
    https://support.xbox.com/en-US/games/game-setup/Xbox-MixPot-FAQ     but only Microsoft Support staff (not us community ambassadors) can check why you may not have the content.

    If you look at https://account.microsoft.com/billing/orders it should show if the E3 content has been assigned to you, you will need to be signed in to see the results.

    Its possible while your accounts were linked you were not signed in, or you were no on the first million, and I think you had to watch live not a VOD as they did last year. Also remember some content may only appear in game, ie the Halo Helmet you need
    to look in game in Halo 5 in your Req's to claim it, again mine appeared Thursday..
  6. XBF SC Jasowh Win User

    Didn't receive E3 Mixpot

    Hey Coop Dawg,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
  7. Chae247 Win User

    Didn't received the E3 mixpot

    Myself and several others never got a message in Message center at all and the content was automatically added to the account without any notice. Be sure you go to
    https://account.microsoft.com/billing/orders on your account and see if you show the items there as "Redeemed" with a $0.00 charge, as you may have received them and just
    are not aware. If you have received the MixPot it will show for you there. If you still do not show that you have the items reply back on this thread and they can look into this.
  8. XBF SC Tahoa Win User

    Didn't received the E3 mixpot

    Hey Lorde Varuna,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
  9. XBF SC Jasowh Win User

    Didn't receive E3 MixPot yet

    Hey TheTimmaeh,



    We have sent you an Xbox Live message with further information. Be sure to check your
    Xbox Live Message Inbox on Xbox.com while signed-in, or from your Xbox One console.



    Thank you for posting!
Thema:

Didn't receive E3 Mixpot

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