Didn't receive codes for American Nightmare or Alan Wake from pre-order of Quantum Break

Bolshanski · Apr 14, 2016

I pre-ordered Quantum Break through the Xbox Live Store on April 4th which is stated in my recent orders on my Microsoft account and also on the receipt that I received through email. I have not received any code for either American Nightmare or Alan Wake
and the expansions through the Xbox message center, as stated in the product description for Quantum Break, or through email. If anyone could assist me in receiving these codes, I would greatly appreciate it.

:)

HaVoC618 · Apr 14, 2016

Quantum Break / Alan Wake Codes

I pre-ordered a digital copy of Quantum Break and I have not received the advertised pre-order bonus codes for Alan Wake: American Nightmare, Alan Wake (+DLC), or the Win10 version of Quantum Break.

God Kamehameha · Apr 14, 2016

Pre order codes

I haven't recieved my quantum break pre order bonus codes for Alan Wake and Alan Wake American Nightmare

Mister Beep · Apr 15, 2016

We're investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!

SolFyre

I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.

GangWay1

I Pre-Ordered Quantum Break on April 4, 2016 and I have not yet received the codes for Alan Wake, DLC, American Nightmare, or the Windows 10 version of Quantum Break. I would like to receive these codes soon. Thank You.

Miramirajane

Guys,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

Didn't receive codes for American Nightmare or Alan Wake from pre-order of Quantum Break