Didn't receive code for Alan Wake: American Nightmare - After Preordering Quantum Break ...

ShuaReborn · Mar 1, 2016

The title says it all.

But to be clear. I Preordered Quantum Break on February the 20th and have yet to receive the code for Alan Wake: American Nightmare.

I know that the code for Alan Wake and the DLC will be sent 7-days after the release of Quantum Break but I was under the impression I was suppose to receive a code for Alan Wake: American Nightmare because I preordered.

Thank you for looking into this. Also Thank you for the awesome preorder incentive! Seriously I can't wait to re-play Alan Wake on my X1, and play Quantum Break on both my Xbox One and PC!

Keep up the great work!

Thank you,

Joshua

:)

ItzMiahBabeh · Mar 1, 2016

Alan Wake code for Quantum Break Preorder

I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only

ItzMiahBabeh · Mar 1, 2016

Alan Wake code for Quantum Break Preorder

I have also not receive my Alan wake code for preordering quantum break on Saturday March 5 , I've receive alan wake American nightmare only, and also have not received my Windows 10 copy

Mister Quimby · Mar 1, 2016

Hey there ShuaReborn!

We have passed your information on to the appropriate teams, we will be sure to provide an update when we have more information to provide. Thank you for your patience!

Mister Quimby · Nov 3, 2018

Hey there ShuaReborn!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break on Saturday March 5 , I've receive alan wake American nightmare only, and also have not received my Windows 10 copy

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

SolFyre

I pre-ordered Quantum Break and never received a code for Alan Wake American Nightmare as well.

Mister Quimby

Hey there achtungjamie!

Just to clarify, the only codes that have been sent out are for Alan Wake: American Nightmare. Codes for Alan Wake will be sent out 7-10 days after the release of Quantum Break. If you have not received a code for American Nightmare, be sure to let us know.
Thanks in advance!

Didn't receive code for Alan Wake: American Nightmare - After Preordering Quantum Break ...