Didn't Receive any of the Content from my Prepaid code for Ultimate Forza Horizon 3

Just like the subject says. I preordered the "Ultimate Forza Horizon 3" and it came with a prepaid code for VIP MEMBERSHIP, MOTORSPORT ALL-STARS CAR PACK, and CAR PASS. I entered the code on "live.xbox.com" because there was an error on my xbox when I
tried to enter the code. After I entered the code, it said that the content will be automatically downloaded to my Xbox.

When I checked yesterday, there was a notice on xbox.com that there was an issue with redemption of prepaid codes. I check a full 24 hours later and xbox.com says there are no issues. It's been well over 24 hours and the noted content has still not shown
up on my account.

When will this issue be fixed and content added to my gamertag ()?

Before anyone asks whether I have done this or done that, here is a list of all the things done:

Contacted Xbox Support

Removed Profile from Xbox One / Put Xbox One in offline mode / Unpluged power / Plugged in power / took Xbox one out of offline mode / Re-added profile

Checked the Store on my xbox but it still shows the noted content available to buy.

Went to "My Games and Apps" > "Games" > "Forza Horizon 3" > "Manage Content" > The content does not show up. (My friend has all the content on his XB1 and it shows up on his gamertag).

Check under updates, available content, and Queued and nothing shows there either.

Waited a full 24 hours. And now it's been well over 72 hours.

:)

 

No warthog Code for Forza Horizon 3, No DLC codes received for my pre-order of Ultimate Edition.

Hey there, so I preordered the Ultimate edition of Forza Horizon 3, and despite owning the Master Chief Collection, I did not receive my code for the vehicle in the game. Also, I was supposed to receive DLC codes for Forza Horizon 2 and Forza 6 car packs,
and did not receive either of those as well.

Thank you so much for your time!

 

Forza Horizon 3 warthog

I accidentally deleted my prepaid code for the warthog on Forza Horizon 3

 

Hi there Jazzstratus.

Our teams are currently aware of some VIP Content not showing for users. Please keep an eye out in-game for the content and we'll be sure to update you when we have more information on this. Thanks a ton for your patience.

 

I'm having an issue also, I received the message to redeem the code for the warthog a few weeks before the release of the game and I redeemed it and now I go to redeem it again (keep in mind I bought the ultimate edition don't know how this affects anything
but hey) and it says the code has already been redeemed, then I proceed to the game, check my garage on Forza Horizon 3 and the warthog is not there

 

How long is this going to take to fix? I am not feeling like I want to play because half of the content I paid for is missing.

 

Hey there eZaF RisKa, the Warthog issue is separate from what this thread is pertaining to. Our teams are aware of some trouble with that. If you are eligible for the content please keep an eye on your in-game gifts. The content should show up there for
you.

Firebird3776, we don't have an ETA but keep an eye out for the content. We definitely appreciate your patience with this.

 

What ever came of this? I'm having the same problem.

 

Not sure why this hasn't been fixed yet. Got the Lamborghini #63 Squadra Corse Huracán LP620-2 Super Trofeo from the Skill Shop tonight and cannot use.