Didn't receive 15,000 rewards credits for Call of Duty Pre-order

I pre-ordered Call Of Duty Advanced Warfare from the Microsoft Store and used my live id that is associated with my xbox live account to pre-order the game and I haven't received my promotional credit offer. I am a rewards member and as far as I can tell
I met all of the criteria for the promotion.

:)

 

Call Of Duty WW2 rewards

I preordered Call of Duty WW2 but did not receive 15,000 reward credits for it.

 

problems with my reward points still not received them after my pre-order

Hello Vemonus Smithy,

The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.

 

As this is a rewards issue you should post in the rewards forums

forums.xbox.com/.../default.aspx