Didn't not receive my preorder credits

Discus and support Didn't not receive my preorder credits in XBoX Rewards & Social to solve the problem; I preordered skyrim, titanfall 2, and watch dogs 2. On the rewards page it states that I did indeed preorder these games but my punch card only shows... Discussion in 'XBoX Rewards & Social' started by disc frolf, Dec 15, 2016.

  1. disc frolf
    disc frolf Guest

    Didn't not receive my preorder credits


    I preordered skyrim, titanfall 2, and watch dogs 2. On the rewards page it states that I did indeed preorder these games but my punch card only shows two punches. Today when I received my credits I never got the 15,000 credits that I should have for preordering
    the 3 games. Can anyone help?

    :)
     
    disc frolf, Dec 15, 2016
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    Has anyone received their 15k rewards credit yet for preordering Halo?
     
    Tenchi_Ryu, Dec 15, 2016
    #2
  3. BlazedxMikeyJRB
    BlazedxMikeyJRB Guest
    Didn't receive points

    rewards punch card didn't register third preorder therefore I didn't receive my 15000 points
     
    BlazedxMikeyJRB, Dec 15, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Didn't not receive my preorder credits

    Hello disc frolf,

    Your purchase of TitanFall 2 was not a pre-order, and therefore not eligible for this offer. The body of the page tracks all purchases and marks them as "You pre-ordered" even if you did not pre-order them.
     
    XBLRewards8, Dec 19, 2016
    #4
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Didn't not receive my preorder credits