Didn't let me split payment

Bobbyjo28 · Apr 14, 2014

I was trying to buy the halo 3 mythic ii map for $9.99 when I had $11.05 in my account. It told me I didn't have enough because of added tax, so I selected my paypal to see if it would let me use the money to pay for part of it (I was off by 14 cents!),
and have thew 14 cents charged to the card, but it didn't let me do that, and it charged the whole $10 to the paypal. The whole thing is just ridiculous really, and I think MSFT should do better.

:)

Miss Ghidorah · Apr 14, 2014

Xbox Store Payments

Hey there!

Yes, you can totally do split payments such as that.

If you have any additional Xbox related questions, please let us know!

Fubski · Apr 14, 2014

Split payment

Did you first choose your currency balance before the credit card option prompted you?

onyxishere · Apr 14, 2014

Did you purchase from the console or the website? The website is not set up to use credited currency.

Smwutches · Nov 1, 2018

Also, there is some content on the marketplace that will not allow a split payment. So that may be the issue.

Smwutches

Also, there is some content on the marketplace that will not allow a split payment. So that may be the issue.

onyxishere

Did you purchase from the console or the website? The website is not set up to use credited currency.

chotemaamu

The suggestion worked for me to. I talked to a customer rep and it seems the Paypal is not allowed for partial payments. A credit card is required for split payments.

Smwutches

No, it's always been like that. It's just never been updated for 360 content.

iNb4 Ownage

Hey there!

Have you tried to purchase it on Xbox.com instead to see how that goes? If the currency isn't allowing you to use it, then you can't use it for that purchase. Currency in your account can not be used for all products on the Xbox Store.

Cheers!

Didn't let me split payment