Didnt got my Game and my Money is away.

I'm sorry, Niklas. But there's nothing more we can do.

Refunds have rules to follow, and any financial institution will follow repayment deadlines.

Niklas, I understand that you are bothered, but this purchase problem can happen with any global system.

The purchase does not appear in the purchase history, as you stated, right?

This means that the amount will be reversed. The bank takes between 3-14 days to carry out the chargeback.

So just wait that soon the situation will be concluded, friend.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Niklas, I'm sorry about this whole situation, friend.

When a purchase is made and does not appear in the history, it means that it has not been completed.

So you can rest assured, this amount will be automatically refunded to your account within a few days.

And you can make the purchase again without any problems. I advise you to do it through the site, the chances of making an error is much smaller.

I remain at your disposal if you have any further questions.

I just want to note that i checked my order history at xbox. Thers nothing of the game i buyed. But paysafecard has sent the money to xbox. So in one way this is a scam. Or something went wrong. I just want my game.

I NEVER set a refund request. But that is good to know. Thanks for the support but then ill sell my xbox. You lost a costumer.

Thanks.