Didn't get the MUT points I bought

Discus and support Didn't get the MUT points I bought in XBoX Games and Apps to solve the problem; bought the $99.99 pack of points on Madden Ultimate Team and never got my points and was still charged. Any suggestions what I should do? Kinda a big... Discussion in 'XBoX Games and Apps' started by Jeff256, Dec 25, 2014.

  1. Jeff256
    Jeff256 Guest

    Didn't get the MUT points I bought


    bought the $99.99 pack of points on Madden Ultimate Team and never got my points and was still charged. Any suggestions what I should do? Kinda a big deal to me since I bought the $100 amount. Any help is appreciated

    :)
     
    Jeff256, Dec 25, 2014
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    I didn't get my points.

    Hello SharonLeaS04,

    From the FAQ for that offer:

    How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

    Earn 15,000 Rewards Credits when you pre-order three eligible (see descriptor in next question) Games on Demand titles in the Xbox Store between April 1, 2017 00:00 UTC and June 30, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or
    another world time database to determine local time.

    Since you only pre-ordered one title, you have not yet completed the offer.
     
    XBLRewards8, Dec 25, 2014
    #2
  3. SharonLeaS04
    SharonLeaS04 Guest
    I didn't get my points.

    Hi I have used the link from Xbox Live Reward and pre-ordered Yooka Laylee and until now I have not received yet my 15000 points. What I have to do now to get my points. Google translation Form German
     
    SharonLeaS04, Dec 25, 2014
    #3
  4. DyzposableHeroX Win User

    "This One is Easy" Achievement

    I didn't get it as well and I played MUT 11. My friend didn't play last year and it popped right up for him.
  5. XBF Brad A Win User

    bought cod points and didn't get them

    Hi Zuma,

    Thanks for reaching out to the forums. We see you have issue with in game currency. Check the

    order history     make sure it says completed. If it does you may want to reach out to Activision support as the currency comes from them.

    Thanks,

    Brad
  6. FxSh Cash Win User

    bought cod points and didn't get them

    Hello There! My name is Cashaun, i'm here to assist you! It seems as if your purchase didn't fully go through the server, please contact
    Xbox Support for further assistance! :)
  7. Cameron Birt Win User

    MUT Coins

    MUT Coins are legitimate if bought through the Xbox or in-game store. Coins bought from websites that aren't Xbox or EA are most likely scams.
  8. Dérek Augusto Win User

    Didn't get something I bought

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    wardenjackson, Let's confirm your purchase here:

    https://account.microsoft.com/billing/orders/

    See if your order is listed here. Make sure you are using the email that made the purchase (DO NOT send the email here, it is not allowed)

    Open it, and see what is in the Status. If it is completed, or another word

    And to provide you with the best procedure I need you to tell me exactly what your platform would be please

    I remain at your disposal if you have any further questions.
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Didn't get the MUT points I bought

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