Didn't get rewards points for last months past/present/future punchcard

skulker00 · Jan 5, 2017

As title said, didn't get 15k points for the past/present/future punchcard. I checked the FAQ as I was buying items, so everything should have triggered.

My personal requests for improving the rewards program would be to have punchcards update more frequently (daily at least). Also, put a button on the punchcards page to create a support request when inevitably something does get counted.

:)

bushidoking360 · Jan 5, 2017

Problem with Punchcard reward points.

HI there! Got a problem with Punchcard rewards. I've pre-ordered COD Infinite Warfare, Watchdogs 2 and Resident Evil 7(within qualifing period). I should get 15000 points from Punchcard rewards 96 hours after the last game release, it's been 9 days now and
I still didn't get my reward points.

Sgt Quagmire-[xboxvenue] · Jan 5, 2017

Preorders not counting for my punchcard

I was told by the twitter team to post here to get my preorder punchcard corrected. I had made preorders for RE7 and a few other games and they didn't count towards my punchcard and I didn't receive the reward points for it. (This was the last punchcard
not the current one).

XBLRewards8 · Jan 9, 2017

Hello skulker00,

Apologies for the inconvenience. We will adjust your account to allocate those purchases toward the correct chapters. You should see this change reflected by the end of next week, at the latest.

XBLRewards8

Hello skulker00,

Apologies for the inconvenience. We will adjust your account to allocate those purchases toward the correct chapters. You should see this change reflected by the end of next week, at the latest.

XBLRewards8

Hello LuckyBonesMccoy,

It looks like your purchase was .01 off of $30. We'll adjust your account for this loose change. You should see the Credits pending by the end of next week.

ezdoesit510

If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

Mistress Sara

Remember the Live Rewards program is managed by a different company, and not Microsoft.

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That's why there is a different support forum if you have problems/questions.

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Right from the Punchcard FAQ:

+ I completed a Punchcard! How do I claim my Reward?

A. If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

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All i can say is sit tight for and see what happens around the middle of the month.

DBurleson

Nope I haven't yet. It could take up to the end of May before we get any rewards from last months punchcards.

Didn't get rewards points for last months past/present/future punchcard