Didn't get my VIP rewards

Hello ULTIMATE VENOM,

Purchases cannot go towards both an offer and MyVIP. Since your August purchase awarded progress on the Summer Spotlight offer, it did not award MyVIP payback. Regarding September purchases, from the FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.

I noticed I didn't get any VIP rewards then went to the marketplace last night and saw that there was the VIP add-on that wasn't downloaded. So I downloaded it.

Nothing happened in the game, so I quit the game and restarted.

Then ALL OF MY TOKENS were gone.

I now have 0, instead of the measly 25 that I had. Nor do I have the VIP reward. Nor do I show as a VIP on any leaderboards. I can't do the VIP race. I don't get increased EXP.

This is pretty weak

you had to be a member of xbox live rewards and only 7% of rewards members were actualy halo vips and were sent it in an email.

Here's a link explaining it --->
rewards.xbox.com/.../halo-vip

why have i not been getting my rewards or rebates and my vip status hasnt chaged

The OP is ubber bitter over not getting a console, ridiculous.

I will say though, from starting my account on day one (it says 9 years, but that's because my CC somehow got jacked up and it took them 2 months to get it fixed....., so that cut off 2 months of my actual 10 year account) and a VIP rewards member and I
didn't get the helmet. I seen people getting the helmet that have 6 and 7 years on the service and not reward members. I just don't get how I didn't even get the helmet.