Didn't get my Simply Rewarding Offer reward points

Hello Dr Ghost PK,

That offer requires spending of 60 USD. Since your spend amount was beneath this, you did not complete the offer. We will adjust this missing amount for you to complete this offer, but in the future, please be sure to go over the FAQ in order to understand
the requirements of the offer. You should see this offer complete in the next few days.

If it has been over 96 hours (would would probably be 3/5), and the content did not qualify for another offer on the website, then it is likely a glitch and staff member will review your account and reply to you here.

They work Monday - Friday form 9am to 5pm PST and typically take 1-2 business days to reply. They do not work weekends.

Hello matrixcaptain84,

From the FAQ for this offer:

How do I earn with this offer?

Earn 6,000 Rewards Credits when you spend $60 before tax on content from the Xbox Store and/or Microsoft Movies & TV. In order to participate in this offer, you must FIRST opt in by clicking the “Activate this offer" button at the bottom of the email you
were sent or on MyMissions. If you do not see this button on MyMissions, make sure you are signed in. All actions must be completed between March 1, 2017 00:00 UTC and March 31, 2017 23:59 UTC. Please visit http://www.worldtimeserver.com or
another world time database to determine local time.

Since you opted in on the 4th, your purchases were not eligible. Only purchases made after opting in are eligible for this offer.

Hello CHRISBROWNSRAGE,

We see that your purchases were made on the 16th and 21st. Since it has not been over 96 hours since your purchases on the 21st, we have still not processed those orders. So far only your purchase on the 16th has been processed for this offer.

Hello LHTP,

Apologies for the inconvenience. There was a yearly maintenance that occurred on the servers we use over the last weekend which caused processing to be delayed by a day or so. The Credits are now pending in your account.