Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector

Discus and support Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector in XBoX Rewards & Social to solve the problem; Hello . There is a challenge to complete ."Prospector: We asked, you told! Complete 3 of our monthly surveys in a row to grab your Reward." the... Discussion in 'XBoX Rewards & Social' started by Ozymandias DZ44, Oct 20, 2017.

  1. Ozymandias DZ44
    Ozymandias DZ44 Guest

    Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector


    Hello .

    There is a challenge to complete ."Prospector: We asked, you told! Complete 3 of our monthly surveys in a row to grab your Reward."

    the reward is 10 MyVIP GEMS.

    I completed 10 months survey in a row but i didnt get the reward .i did get 250 ponits for every monthly survey but for this challenge the reward is 10 MyVIP GEMS and ididnt get it .

    Why ?

    Thank you

    :)
     
    Ozymandias DZ44, Oct 20, 2017
    #1
  2. Wise Owl 2000
    Wise Owl 2000 Guest
    MyVIP Gems Total

    Hi,

    I've double-checked MyVIP Gem balance & I think it should be 870, instead of the current total of 866.

    8 (Oct-Jan Survey's)

    18 (Gamerscore 142,576-133,008=9,568 GS)

    20 (Xbox Store Purchases - Oct & Nov)

    4 (Freedom Rewards - Nov & Dec)

    Perks

    10 (In the Mix Challenge)

    10 (My Prospector Challenge)

    500 (Overlord Tier)

    300 (7 Year Xbox Rewards Anniversary)

    Total: 870

    I believe that 2 of the missing 4 Gems, relate to my recent
    Xbox Support Post    . A member of your Rewards Team, kindly adjusted my account. I've received the 1,000 Credits, but I don't think I received the 2 Gems?

    I think the other 2 missing Gems, may relate to my GS increase. I think I hit the 9,000 GS level, around the 31 Dec/01 Jan, but I don't remember seeing an Increase in my Gem balance?

    Wise Owl
     
    Wise Owl 2000, Oct 20, 2017
    #2
  3. euj0
    euj0 Guest
    Error when redeeming, MyVIP Gems, but still wiped out my MyVIP Gems balance

    Tried to redeem two 10,000 Rewards Credits (500 MyVIP Gems Each), and one 5,000 Rewards Credits (250 MyVIP Gems Each).

    Gave me the ol "HMMM" error. Okay so tried again....

    Still got the errors, but it wiped out my MyVIP Gem Balance as if it redeemed it. So no GEMS and no Rewards Credits

    Did I just get scammed out of MyVIP Gems?
     
    euj0, Oct 20, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector

    Gems just started on October 1. Since there has only been 1 survey since then, it would be too soon to have earned those gems.
     
    Smwutches, Oct 20, 2017
    #4
  5. Smwutches Win User

    Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector

    Gems just started on October 1. Since there has only been 1 survey since then, it would be too soon to have earned those gems.
  6. XBLRewards8 Win User

    I need help!

    Hello TOXIC2theHEAD,

    From the transition FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

    You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
    this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

    Your 556 Gems will be converted to Microsoft Rewards Points when you are fully transitioned into Microsoft Rewards.
  7. Smwutches Win User

    VIP Vault

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
  8. XBLRewards8 Win User

    VIP reward not working?

    Hello SargentDynamit8,

    Unfortunately, since the program has ended in your region, you can no longer spend Gems or use the MyVIP Vault. As stated in the transition FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused
    MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership
    is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
  9. Smwutches Win User

    What happens then?

    Per the FAQs:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
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Didnt get my reward . 10 MyVIP GEMS reward for challenge Prospector

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