Didn’t get my Game Pass Reward

Hi VT3X PR0XY. This might be for Microsoft Rewards, since we don't have a 1-month game pass for 5,000 Credits. Also, you can't spend your Credits in the Xbox Live Rewards program as they are converted to your local currency. You can spend My VIP Gems though,
5,000 Gems for a 12-month game pass.

Hi there AJ, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

Please keep in mind that the email that includes the item code may take up to 24 hours to arrive, so if that time period hasn't passed yet, it's advisable to wait. Also, make sure to check your spam/junk folder in case it's there.

If more than 24 hours pass without you receiving the email then I recommend going to the order history of your Microsoft Rewards account using the following link and pressing the "Resend" button to have code sent to you by email again:

https://rewards.bing.com/redeem/orderhistory

If you still don't receive the email after doing this or if it doesn't appear in your order history, then it's necessary for you to contact Microsoft Rewards Support directly for assistance through the following link:

https://rewards.bing.com/support

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

For help with the Microsoft Rewards program, you would need to contact their customer
support.

Hello,

This forum is for Xbox Live Rewards issues only. If you are asking about a general Xbox promotion, you should try reaching out on the general Sales and Promotions forum for more specific assistance.

Prizes from quests are given within the following month. If you don't receive anything by the end of June, you would need to post in the sales and promotions forum.