didnt get my credits

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Credits should show as pending about 96 hours after you completed the survey. If you need further assistance, it's best to post in the Xbox Rewards Questions support forum.

I wanted to hop and confirm that our
Xbox Rewards Questions forum is the main route you want to take for Xbox Live Rewards issues. Our @XboxSupport twitter team nor the forums support team outside of that forum are able to assist with Xbox Live Rewards inquiries, I'm afraid.

Thanks for posting!

Contact @XboxSupport on Twitter, They should be able to help you out

why is my account and console banned from earning credits my gamertag is coreyky28 and i didnt get any email saying that it had been banned for earning credits