Didnt get my 3 month code when I bought 3 month last month.

PurpleBadness · Mar 16, 2018

Xbox support sent me here. what do I do?

:)

Ruffy125 · Mar 16, 2018

Xbox live problem

I just bought the 3 months of gold and they give you 3 months for a friend, but i didnt receive the code yet.

CHRIS VK · Mar 16, 2018

3 month live promotion code expired.

I bought three months of xbl during the buy 3 get 3 free promotion.

I redeemed the first three months and received the email with the code for the next 3 months. I was not aware this was a "promotional code" as opposed to a real 3 month code and I did not open the email as I had no need to redeem the code at the time.

When my xbl expired I went to my email to use my next 3 month code and found it was a promotional code which expired on march 31st 2 weeks after I received it.

Is there a way to remedy this situation and get my second 3 month code.

As I see it I have paid for 6 months of xbl and only received 3 months.

Thanks for you time and I appreciate the help.

Mister Quasar · Mar 17, 2018

Hey PurpleBadness! Thanks for reaching out here, and sorry to hear about the trouble.

So we can take a further look into this on our end, please reply to

this thread with the information that's requested in the opening post. I'll be locking this thread going forward.

Mister Quasar

Hey PurpleBadness! Thanks for reaching out here, and sorry to hear about the trouble.

So we can take a further look into this on our end, please reply to

this thread with the information that's requested in the opening post. I'll be locking this thread going forward.

SorryEvening484

Depending on where/how you bought 3 months Xbox Live Gold, you don't get a code for Rocket League.

If you bought the 3 months Xbox Live Gold through your console, you should get the game added automatically to your account. Simply download it.

If you bought 3 months in an (online) store, you get the code either printed on the receipt, or via mail from the store. In that case, you'll need to contact the store from which you bought the 3 month code for the Rocket League code.

Does it have to be 3 month code?

Ryno Jnr

Hey there ! Thanks for reaching out to us.

In regards to this promotion of buying 3 months of Xbox Live Gold then receiving 3 months at a later date, were there any specific instructions in the terms of conditions for this offer? Do you recall a specific time frame on when you would receive these
3 months of Xbox Live Gold?

Also, do you happen to recall the name of this promotion?

Be sure to keep us posted!

that was the promo... Buy 3 months Xbox Live Gold then get 3 months extra for free... But i haven't received any codes... even after my subscription i bought expired last week!!

Arminator

Depending on where/how you bought 3 months Xbox Live Gold, you don't get a code for Rocket League.

If you bought the 3 months Xbox Live Gold through your console, you should get the game added automatically to your account. Simply download it.

If you bought 3 months in an (online) store, you get the code either printed on the receipt, or via mail from the store. In that case, you'll need to contact the store from which you bought the 3 month code for the Rocket League code.

PHOENIX XVIII

You should receive the code by March 15. If not, you will need to post back here.

Is this in regards to the promotion that Amazon Prime had last week (January 18, 2018)? I also bought the 3 month code for ~ $15 USD and I also did not get my extra 3 month code. Any help would be appreciated. Thanks.

Didnt get my 3 month code when I bought 3 month last month.