didnt get credits

Discus and support didnt get credits in XBoX Games and Apps to solve the problem; I didnt get my 250 credits. I did the survey on xbox live rewards. I was just sending this to ask when i will get them.... Discussion in 'XBoX Games and Apps' started by DamagedHornet54, Jun 29, 2017.

  1. didnt get credits


    I didnt get my 250 credits. I did the survey on xbox live rewards. I was just sending this to ask when i will get them.

    :)
     
    DamagedHornet54, Jun 29, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    didnt get my credits

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Jun 29, 2017
    #2
  3. didnt get my credits

    bought two things one 10000 credits and one 5000 cfedits its benn 96 hours an still havent gotten them
     
    shadowrain142, Jun 29, 2017
    #3
  4. CakeMc
    CakeMc Guest

    didnt get credits

    Contact @XboxSupport on Twitter, They should be able to help you out
     
    CakeMc, Jun 29, 2017
    #4
  5. Smwutches
    Smwutches Guest
    Credits should show as pending about 96 hours after you completed the survey. If you need further assistance, it's best to post in the Xbox Rewards Questions support forum.
     
    Smwutches, Jun 29, 2017
    #5
  6. Mister Beep
    Mister Beep Guest
    I wanted to hop and confirm that our
    Xbox Rewards Questions forum
    is the main route you want to take for Xbox Live Rewards issues. Our @XboxSupport twitter team nor the forums support team outside of that forum are able to assist with Xbox Live Rewards inquiries, I'm afraid.

    Thanks for posting!
     
    Mister Beep, Nov 2, 2018
    #6
  7. Smwutches Win User

    didnt get credits

    Credits should show as pending about 96 hours after you completed the survey. If you need further assistance, it's best to post in the Xbox Rewards Questions support forum.
  8. Mister Beep Win User

    didnt get credits

    I wanted to hop and confirm that our
    Xbox Rewards Questions forum
    is the main route you want to take for Xbox Live Rewards issues. Our @XboxSupport twitter team nor the forums support team outside of that forum are able to assist with Xbox Live Rewards inquiries, I'm afraid.

    Thanks for posting!
  9. CakeMc Win User

    didnt get credits

    Contact @XboxSupport on Twitter, They should be able to help you out
  10. XBLRewards8 Win User

    didnt get my credits

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  11. Jok3RsbigpiMpeN Win User

    Did not receive my $15 xbox reward for renewing Gold for a year

    i got mine thru the dashboard and i didnt get a 15 doller credit
Thema:

didnt get credits

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