didnt get 15000 reward points for pre ordering

Discus and support didnt get 15000 reward points for pre ordering in XBoX Sales and Promo to solve the problem; hi about a week ago i received a mail that said if u pre order a game that releases in 2015 u will get 15000 points for each game u pre order so i... Discussion in 'XBoX Sales and Promo' started by MobToOoL, Jul 2, 2015.

  1. MobToOoL
    MobToOoL Guest

    didnt get 15000 reward points for pre ordering


    hi

    about a week ago i received a mail that said if u pre order a game that releases in 2015 u will get 15000 points for each game u pre order

    so i pre ordered fallout 4 and halo 5

    and i didnt get the points

    and i should get 30000 points



    :)
     
    MobToOoL, Jul 2, 2015
    #1
  2. Didn't receive points for pre-ordering a game

    I didn't get my 15000 points for pre-ordering infinte warfare
     
    helomspoderman, Jul 2, 2015
    #2
  3. Riku Hatake
    Riku Hatake Guest
    Halo 5 Pre-Order Bonus

    I never received the 15000 points on my account for pre-ordering Halo 5.
     
    Riku Hatake, Jul 2, 2015
    #3
  4. -- Rick --
    -- Rick -- Guest

    didnt get 15000 reward points for pre ordering

    Hi MobToOoL,

    I am assuming you mean this offer : "Exclusive to Xbox Live Rewards members, you can pre-order your Xbox One or Xbox 360 games through Microsoftstore.com and earn 15,000 Rewards Credits for each pre-orderable game..."

    In the
    terms and conditions
    it says you get the points once the games have shipped. They wouldn't give out points before the games shipped in case you tried to cancel your pre-order after receiving the points.

    Hope that helps.
     
    -- Rick --, Jul 2, 2015
    #4
  5. MobToOoL
    MobToOoL Guest
    i didnt mentioned any website

    it just mentioned if u pre order a game u get 15000 points for each game
     
    MobToOoL, Jul 2, 2015
    #5
  6. -- Rick --
    -- Rick -- Guest
    Well regardless of whether that's the same offer or not you wouldn't receive points until after you had paid for the games - you need to have a look at the terms and conditions where you pre-ordered the games.
     
    -- Rick --, Nov 3, 2018
    #6
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didnt get 15000 reward points for pre ordering