Didn`t receive my 12 Months of Xbox Gold

Discus and support Didn`t receive my 12 Months of Xbox Gold in XBoX on Consoles to solve the problem; I redeemed a 12 Month Prepaid Xbox Gold Card but didn`t receive the service, it says ``code has already been used`` (already talked to Xbox support... Discussion in 'XBoX on Consoles' started by CanucksFan0009, Jan 28, 2018.

  1. CanucksFan0009
    CanucksFan0009 Guest

    Didn`t receive my 12 Months of Xbox Gold


    I redeemed a 12 Month Prepaid Xbox Gold Card but didn`t receive the service, it says ``code has already been used``

    (already talked to Xbox support on Twitter and was referred here)

    :)
     
    CanucksFan0009, Jan 28, 2018
    #1
  2. MasterXaphan
    MasterXaphan Guest
    I didn´t receive my rewards this month.

    I buyed Mass Effect Andromeda ( super delux) this month and I didn´t receive my rewards. Why?
     
    MasterXaphan, Jan 28, 2018
    #2
  3. xSWAGxRONIxBOIx
    xSWAGxRONIxBOIx Guest
    very upset about my points

    There was 12 months on the card. It said 4-6 weeks and its been since early january. I t was a offer renew you xbox live 12 month gold card and receive 600 ms points back, i received the ones from my live rewards but none from the special offer.
     
    xSWAGxRONIxBOIx, Jan 28, 2018
    #3
  4. WPAK
    WPAK Guest

    Didn`t receive my 12 Months of Xbox Gold

    Hi there,

    please double check http://account.microsoft.com/services to see if the subscription is showing there.

    If the subcription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again: Restart or Power Cycle Xbox One Console
    3. Redownload your profile

    if these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    Contact Us | Xbox Support

    Let us know the results
     
    WPAK, Jan 28, 2018
    #4
  5. WPAK Win User

    Didn`t receive my 12 Months of Xbox Gold

    Hi there,

    please double check http://account.microsoft.com/services to see if the subscription is showing there.

    If the subcription shows, try the following steps

    1. Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
    2. Perform the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again: http://support.xbox.com/en-us/xbox-one/console/power-cycle-console
    3. Redownload your profile

    if these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
    http://support.xbox.com/contact-us

    Let us know the results
  6. xSWAGxRONIxBOIx Win User

    very upset about my points

    There was 12 months on the card. It said 4-6 weeks and its been since early january. I t was a offer renew you xbox live 12 month gold card and receive 600 ms points back, i received the ones from my live rewards but none from the special offer.
  7. THEOWENKILLER Win User

    Microsoft points transfer

    He didn`t mention the points were gained from rewards.

    If they were, they would all have expired by now, as they only lasted 12 months on the old programme.
  8. NoxiousSquire83 Win User

    Xbox live stolen Account

    No, i didn´t steal anything. The main Object of buying was Console and Account WITH Gold... and now he bought a game for himself for my money. I´m new to Xbox, maybe stupid and naive. I didn´t know it´s forbidden. But Ok, I go along with that - I create
    a new Profil and buy Gold for myself. Thanks for answer
  9. z9z Win User

    I used the promotion that said i would recieve 600 microsoft point and did not recieve any

    »Same here I didn`t receive anything! frustrating!
Thema:

Didn`t receive my 12 Months of Xbox Gold

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