Did you request a security info change?

Wired. Have you tired XBOX.com?

Hey there, UnknownOrigin

You should have been able to access the site, as the information should have been updated. I would recommend contacting Xbox support though this link here:
support.xbox.com/contact-us and they will be able to look into this in more depth.

Once the date has passed, the system should have updated your information as you had requested. I would also like to point out that Microsoft has done some back end work to the servers - which is also visible to the end users, such as ourselves. Thus meaning
there could also be a delay. You will notice these changes when you sign into Outlook.com through the site.

I hope this helps,

Regards,

Hi there LooH!

Your pronunciation and translation is fine! Have you tried restarting your Xbox One and then seeing if the issue persists?

Please update me and let me know if this problem is still persisting.

You could try a hard reset to see if it cures the loop. Just hold down the power button until your ONE shuts down, wait about 30 seconds, then restart it. I can not say that this will cure it, but it seems to cure a lot of problems.

Hey, guys! I'm sorry to see that you are having issues signing in! This thread is a little old. If you are stuck in a loop, please follow Artemis's instructions above my post here, and be sure to
contact us via phone or chat support if you are still unable to sign in. If you need assistance with any other support issue, please post up a new thread detailing what you're running into and troubleshooting
you've completed. This way our community can get you the individual support that works best on the forums.