Did not received free game

Discus and support Did not received free game in XBoX Games and Apps to solve the problem; Hi, I have purchased an xbox one with kinect on 12/1/2015 that should have came with a free game. I have chosen Rare Replay. Thanks!... Discussion in 'XBoX Games and Apps' started by BlaseFrog573762, Dec 23, 2015.

  1. BlaseFrog573762
    BlaseFrog573762 Guest

    Did not received free game


    Hi,

    I have purchased an xbox one with kinect on 12/1/2015 that should have came with a free game. I have chosen Rare Replay.

    Thanks!

    :)
     
    BlaseFrog573762, Dec 23, 2015
    #1
  2. DaNnYxGlOvEr420
    DaNnYxGlOvEr420 Guest
    Have not received free games

    you wont get your free games. they still owe me 2 games from over a year ago..
     
    DaNnYxGlOvEr420, Dec 23, 2015
    #2
  3. chriscasner
    chriscasner Guest
    Have not received free games

    I purchased a 6 month gold membership around April 2nd. I was supposed to receive approximately 5 free game codes. However, I have not received them yet. I have checked my trash and deleted boxes and have not received them yet. Can you please look into
    this.
     
    chriscasner, Dec 23, 2015
    #3
  4. SingCongButas25
    SingCongButas25 Guest

    Did not received free game

    Hey there BlaseFrog573762!

    From what promotion are you referring to and did you bought it from a Microsoft store or a retail store? Unless you bought the console through a promotion, you should be notified through email regarding the free game.
     
    SingCongButas25, Dec 24, 2015
    #4
  5. BlaseFrog573762
    BlaseFrog573762 Guest
    I have purchased the console on Dec. 1st please find the receipt attached! I was asked to select one of the 3 game options and I have selected the only not violent one (I am purchasing xbox for my children), which was Rare Replay. I have never received any
    redeem code or the game since that. I will (well, let say Santa will) give the console with the games to my sons tomorrow, so last night I put everything together and realized that this game is missing. I purchased it from the microsoft website order number
    is 10282332364.

    Thanks!

    István

    István
     
    BlaseFrog573762, Dec 24, 2015
    #5
  6. Smwutches
    Smwutches Guest
    You would need to contact customer support for the Microsoft Store since that offer is through them.
     
    Smwutches, Nov 1, 2018
    #6
  7. Smwutches Win User

    Did not received free game

    You would need to contact customer support for the Microsoft Store since that offer is through them.
  8. BlaseFrog573762 Win User

    Did not received free game

    I have purchased the console on Dec. 1st please find the receipt attached! I was asked to select one of the 3 game options and I have selected the only not violent one (I am purchasing xbox for my children), which was Rare Replay. I have never received any
    redeem code or the game since that. I will (well, let say Santa will) give the console with the games to my sons tomorrow, so last night I put everything together and realized that this game is missing. I purchased it from the microsoft website order number
    is 10282332364.

    Thanks!

    István

    István
  9. SingCongButas25 Win User

    Did not received free game

    Hey there BlaseFrog573762!

    From what promotion are you referring to and did you bought it from a Microsoft store or a retail store? Unless you bought the console through a promotion, you should be notified through email regarding the free game.
  10. Oraclea Win User

    Did not receive my free games

    Hi, I know that MixPot rewards have begun rolling out, but they might not all roll out simultaneously to all eligible users. If you still haven't received your MixPot within 1 week of the day you watched the stream, visit xbox.com/mixpot.
    For more information about the MixPot, visit https://support.xbox.com/games/game-setup/xbox-mixpot-faq. Hope that helps!
  11. AvzySiava Win User

    Did not receive 5 free games???

    Hi yes I have checked everything...I do this daily! What to do next?
Thema:

Did not received free game

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