Did Not Receive Xbox Quest Prize

I'm very Sure I Completed all 3 Tasks For Xbox Quest for January 2018, I don't know why I Didn't get my Prize. Would like if Someone helped me on this issue.

:)

 

I've gold rewards

Since that's part of Xbox Quests and not the Rewards program, Rewards support will not be able to assist. Keep in mind that prizes from quests are given within the following month. So if that is the quest for December, you will receive the prizes in January.
If you don't receive anything by the end of January, you will need to post in the sales and promotions forum.

 

Xbox monthly Quests

so did you receive a mystery prize yet? Can you get in contact with whoever is in charge of the quest program?

 

Hi there Robo RABBit 121, thanks for reaching out to us.

We've passed your information along to the proper team to take a closer look into this and verify eligibility.

Additionally, we will let you know if we have any update to provide.

In the meantime, we hope you continue enjoying your week

 

can í know if they might send me a message or report on the case? Or at least how long it might take?

 

For further info on this, please check your Xbox Live message center. We hope that helps