Did not receive Sea of Thieves pre-order bonus

Hi there PoulpeMalade01. We're afraid the Black Dog Pack was a pre-order bonus only for Sea of Thieves.

Therefore if you purchased Sea of Thieves after its release, you wouldn't be eligible to receive that DLC.

Hi there Hegorh, thanks for reaching out.

To check, did you receive your Black Dog Pack pre-order bonus for Sea of Thieves since the last time you messaged us?

We just want to make sure you were taken care of on this

Hi there Metrix11.

Users who pre-ordered Sea of Thieves but did not receive their Black Dog pack yet should now receive a code within 7-10 days of the launch of Sea of Thieves.

We appreciate your patience with this

Hey there,

Black Dog Pack codes will be sent in waves, and you can expect to receive your code within 7-10 days after the game's release on march 20th, 2018. Be sure to post a new thread if you do not receive a code within that time frame.

Thanks!

Hi there DCash,

Thanks for reaching out. I'm sorry to hear about the issue with the pre-order bonus for Sea of Thieves.

I recommend to try reaching out to
Sea Of Thieves Forums for more assistance. Unfortunately, here in forums we do not have the appropriate tools to help assist with developer inquiries.

Hope this helps.