Did not receive rewards

Discus and support Did not receive rewards in XBoX Rewards & Social to solve the problem; Hello, I did not receive my points for purchasing Ghost Recon in March. I had to sign up for rewards again and not sure why I did not get them. The... Discussion in 'XBoX Rewards & Social' started by NIGHTHAMSTER424, Mar 27, 2017.

  1. NIGHTHAMSTER424
    NIGHTHAMSTER424 Guest

    Did not receive rewards


    Hello, I did not receive my points for purchasing Ghost Recon in March. I had to sign up for rewards again and not sure why I did not get them. The only reason I bought the game through Microsoft was for the points being offered. Please advise.

    Mark Maloney

    :)
     
    NIGHTHAMSTER424, Mar 27, 2017
    #1
  2. DCoy21
    DCoy21 Guest
    did not receive reward

    hello. i used some of my reward points to purchase a 3 month subscription for xbl and its been almost a month i still havent received anything, what is going on?
     
    DCoy21, Mar 27, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Did not receive rewards

    If it was for rewards credits, the credits would show as pending on the Rewards site about 96 hours after you redeemed them. Then they would be deposited into your account by the following 15th or 30th of the month.
     
    Smwutches, Mar 27, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Did not receive rewards

    Hello NIGHTHAMSTER424,

    The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    • Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



    Since your purchase was made digitally, it was not eligible for this offer.
     
    XBLRewards8, Mar 28, 2017
    #4
  5. XBLRewards8 Win User

    Did not receive rewards

    Hello NIGHTHAMSTER424,

    The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    • Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    • Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



    Since your purchase was made digitally, it was not eligible for this offer.
  6. Smwutches Win User

    Did not receive rewards

    If it was for rewards credits, the credits would show as pending on the Rewards site about 96 hours after you redeemed them. Then they would be deposited into your account by the following 15th or 30th of the month.
  7. Smwutches Win User

    did not receive reward

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.
  8. XBLRewards3 Win User

    Did not receive rewards

    Hi nathan. Credits are pending in your account now. They will be deposited on April 12th.
  9. XBLRewards8 Win User

    Did not receive a reward

    Hello yaopeng8,

    We see that you have successfully received all your deposits. Our deposits are automatically converted into currency and placed into your Microsoft Account. You can check these deposits from your commerce page at (https://commerce.microsoft.com/).
    They will be listed as a refund with a negative amount, since we are adding funds to your account.
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