Did not receive redemption code with purchase of XBox One

Discus and support Did not receive redemption code with purchase of XBox One in XBoX Games and Apps to solve the problem; Hi guys, I didn't receive a redemption code when I bought my XBox One, and called Xbox support. They said that they would send me a redemption code,... Discussion in 'XBoX Games and Apps' started by BattleDrakers, Jul 31, 2016.

  1. BattleDrakers
    BattleDrakers Guest

    Did not receive redemption code with purchase of XBox One


    Hi guys,

    I didn't receive a redemption code when I bought my XBox One, and called Xbox support. They said that they would send me a redemption code, but that it may take up to an hour. They asked me to give them a call back if I did not receive it at my email. I
    called back, and after another hour (now into three hours) they said I would have to post here and wait 3-5 days to receive my redemption code.

    I'm not sure what to do at this point, but am really hoping you guys can help me out. Any insight would be appreciated. Thanks for your time.

    :)
     
    BattleDrakers, Jul 31, 2016
    #1
  2. allendoty
    allendoty Guest
    How to redeem Fallout 3 after purchasing Fallout 4

    With the purchase of Fallout 4 on my Xbox One, I am supposed to receive a digital copy of Fallout 3. Not too sure how to redeem it... I did not receive a code.

    Any help is appreciated!
     
    allendoty, Jul 31, 2016
    #2
  3. Mister Beep
    Mister Beep Guest
    Xbox 360 Gears of War collection codes not received | Xbox One S Gears of War 4 Bundle (2TB)

    Hey rmxsantiago,

    When did you redeem the Gears of War 4 code? This promotion does not go by purchase date for physical bundles, but codes are sent 7-10 days after the digital code is redeemed on your account.

    If you only recently redeemed the Gears of War 4 game code, please check back with us if you don't receive your codes 10 days after that redemption date.

    Thanks!
     
    Mister Beep, Jul 31, 2016
    #3
  4. XBF Crystal P Win User

    Assassins creed movie code

    Hi there Molson,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with a code redemption. To help clarify the issue:

    • Where did you receive this code from?
    • Did you purchase this code on the Microsoft Store?

    Let us know so we may be able to further assist.
  5. Mister Beep Win User

    Purchaed GOW 4 but did not receive my 360 collection codes.

    Hey there!

    Where did you purchase Gears of War 4? If you purchased a code, was the code redeemed on your account or a different account? The account that redeems that code would have received codes 7-10 days after redemption. If you still have the 25 digit redemption
    code handy, please private message it to me using the 'Message' option below this post so we can take an extra look!

    Thanks for posting!
  6. Mister Beep Win User

    Alan Wake's American Nightmare code

    Hey there!

    Did you get the disc version of Quantum Break with the Xbox One bundle you purchased, or did it come with a digital code?

    The disc version of Quantum Break is not eligible for this offer, and the redemption code must have been redeemed on your Xbox Live account before April 4th 2016 in order to receive this offer. For further information, please check our
    Quantum Break on Windows 10 FAQ.

    Keep us posted!
  7. Mister Beep Win User

    Gears of War promo code for 4 additional games

    Hey fxbanker,

    You received a disc copy of Gears of War 4? If so, the codes should be located in the case if the bundle you purchased was specially marked. In order to receive the Gears of War 4 codes over Xbox Live, you would need to redeem a digital code for Gears of
    War 4, or would have had to purchase digitally through the Xbox Store. If you did redeem a Gears of War 4 code for the
    digital version, then Smwutches is correct that you will receive the codes within 30 days of the code redemption date.

    Please let us know if it is not digital so we can further narrow this down!
  8. xrem Win User

    Sea Of Thieves Pre-order

    I take it you received a redemption code that you then input into a Redeem box on Xbox Live?

    You should see your purchases and redemptions at the following URL https://account.microsoft.com/billing/orders if it has been successfully redeemed.
Thema:

Did not receive redemption code with purchase of XBox One

Loading...

  1. Did not receive redemption code with purchase of XBox One - Similar Threads - Did receive redemption

  2. I redeemed 2 V-bucks cards and did not receive anything

    in XBoX Games and Apps
    I redeemed 2 V-bucks cards and did not receive anything: I redeemed 2 V-bucks cards and did not receive any on my daughters account, i redeemed one $8.99 for 1,000 v bucks and one $22.99 for 2,800 and i did not receive anything on the account...

  3. Linked my Xbox account to my Activision account but did not receive cross-progression?

    in XBoX Games and Apps
    Linked my Xbox account to my Activision account but did not receive cross-progression?: Confirmed my accounts area linked however I do not have any of my content from Xbox game play a35a8c7c-5a31-486b-96d2-fb28134ec937

  4. I bought the premium bundle on ps5 of forza horizon but i did not receive my extra’s such...

    in XBoX Games and Apps
    I bought the premium bundle on ps5 of forza horizon but i did not receive my extra’s such...: I bought the premium bundle on ps5 of forza horizon but i did not receive my extra’s such as horizon points and backstage points .Where i only got 2 horizon backstage points and only a thousand...

  5. How long did it take for you to receive your 50th anniversary badge for your profile? I...

    in XboX Insiders
    How long did it take for you to receive your 50th anniversary badge for your profile? I...: I know it's just a badge, but Its a cool looking badge and I'd like to add to my collection. submitted by /u/ItsPidgeonz [link] [comments]

  6. Did not receive my money from refund

    in XBoX Games and Apps
    Did not receive my money from refund: I requested a refund and it approved of my refund and says I have refunded the game but I have not gotten my money in my credit card but it says that already received my money. The game I...

  7. Why did I receive a ban for trying to give away free caps in fallout 76?

    in XBoX Accessibility
    Why did I receive a ban for trying to give away free caps in fallout 76?:  2 day suspension - 2 days remaining Looking for Group (1 strike) Start: 4/5/2025, 10:42 AM End: 4/6/2025, 2:42 PM Expiration: 10/2/2025, 10:42 AM Reason for action This account violated...

  8. (MINECRAFT) Been 2-3 years and I still did not receive a vanilla cape?

    in XBoX Games and Apps
    (MINECRAFT) Been 2-3 years and I still did not receive a vanilla cape?: So I know this happened like all the way back in 2022, and we're in 2025 now but, recently I started to get back on this game, went to change my skin to a updated one but I've noticed I STILL do...

  9. I redeemed fc points but did not receive them

    in XBoX on Windows
    I redeemed fc points but did not receive them: I brought content and it came up with error when I redeemed it now it says the code has already been used even though I have no points dcabb812-564b-4169-9274-d1a700ee4e14

  10. (Minecraft Bedrock Edition) Did not received my vanilla cape

    in XBoX Games and Apps
    (Minecraft Bedrock Edition) Did not received my vanilla cape: Greetings, As the title of the question indicates, I did not receive the Vanilla Cape on Minecraft Bedrock Edition, even though I have it on Minecraft Java Edition. I have double-checked...