Did not receive Plants vs Zombies bonus promo with Fifa 16 Deluxe Edition

Discus and support Did not receive Plants vs Zombies bonus promo with Fifa 16 Deluxe Edition in XBoX Sales and Promo to solve the problem; Hello i recently purchased the deluxe edition of Fifa 16 for the xbox one on the XBL marketplace. I was supposed to be given Plants vs Zombies as part... Discussion in 'XBoX Sales and Promo' started by MarquesManiac x, Jan 6, 2016.

  1. MarquesManiac x
    MarquesManiac x Guest

    Did not receive Plants vs Zombies bonus promo with Fifa 16 Deluxe Edition


    Hello i recently purchased the deluxe edition of Fifa 16 for the xbox one on the XBL marketplace. I was supposed to be given Plants vs Zombies as part of the promotion however i have not received it, after trying with customer service for a bit to recover
    it or have it sent to me, i was directed to this link to post my inquiry so a redemption code could be sent to me for Plants vs Zombies Garden Warfare. Thank you, Joshua Marques

    :)
     
    MarquesManiac x, Jan 6, 2016
    #1
  2. FKB 510035
    FKB 510035 Guest
    No Code Fifa 16 bundle / Garden Warfare

    I bought fifa 16 Bundle with Plants vs Zombies Garden Warfare. Fifa 16 works fine, but since 2 weeks no Code for Plants vs. Zombies Garden Warfare. Support told me to write here.
     
    FKB 510035, Jan 6, 2016
    #2
  3. Mister Maka
    Mister Maka Guest
    Fifa 16 deluxe edition with plants vs zombies promo

    Hi there xHTGx Bonafide.

    The Bundle should include access to a digital copy of the game. If you haven't already please check your Ready To Install List. If you haven't already please be sure to sign in over on
    commerce.microsoft.com and verify that the transaction for the game was completed.
     
    Mister Maka, Jan 6, 2016
    #3
  4. xHTGx Bonafide Win User

    Fifa 16 deluxe edition with plants vs zombies promo

    it's not in my ready install , the transaction is also there and also if this already provides me a digital copy of the game... why am I being asked to purchase the plants vs zombies game again?

    should I ask to permission with xbox support that I will purchase the plants vs zombies game, ask them to refund the transaction and retain the game license. and show this post as proof? since I don't want them to refund my fifa 16 bundle and buy it again
    just to get the license bundle since I bought that with a discounted price during the promo.

    they also have verified my transaction that I did purchase that bundle.... problem is I didn't receive the plant vs zombies license.

    the only reason they didn't allow me to proceed with this option yet. Since they don't know if the game will be provided in a form of a code or be integrated with the bundle itself.

    So, I just want to be clear that if someone purchases this bundle both games should automatically appear on my ready to install list, correct? I also don't need to wait for any code to be sent to me, yes?

    thank you
  5. xHTGx Bonafide Win User

    Fifa 16 deluxe edition with plants vs zombies promo

    up. need a response regarding this ASAP. thanks
  6. Mister Quimby Win User

    Fifa 16 deluxe edition with plants vs zombies promo

    Hey there xHTGx Bonafide!

    Is it possible that you purchased the bundle under a different account? If the bundle was purchased with your xHTGx Bonafide account, please send me a private message with a link to a screenshot of the purchase confirmation. Just click on the envelope icon
    labeled "Private Message" to send me a PM. Thanks!
  7. xHTGx Bonafide Win User

    Fifa 16 deluxe edition with plants vs zombies promo

    Also, I'm also being asked to purchase the plants vs zombie game. I already came from the xbox support. Do they need to refund my content and let me purchase this again so that it will work since they said that you guys know more about this before I proceed.
  8. Mister Maka Win User

    Fifa 16 deluxe edition with plants vs zombies promo

    Hi there xHTGx Bonafide.

    The Bundle should include access to a digital copy of the game. If you haven't already please check your Ready To Install List. If you haven't already please be sure to sign in over on
    commerce.microsoft.com and verify that the transaction for the game was completed.
Thema:

Did not receive Plants vs Zombies bonus promo with Fifa 16 Deluxe Edition

Loading...

  1. Did not receive Plants vs Zombies bonus promo with Fifa 16 Deluxe Edition - Similar Threads - Did receive Plants

  2. I have a pc with an xbox game pass and tuesday they updated ark but i did not receive the...

    in XBoX Games and Apps
    I have a pc with an xbox game pass and tuesday they updated ark but i did not receive the...: I have a pc with a xbox subscription since they updated ark on tuesday i have not got any updated on ark and cant play my game due to it dit not update 7a3e5fa3-3361-4c43-a02f-349513df024b

  3. I redeemed minecraft twitch cape, the code got used but i never received the cape (i did it...

    in XBoX Games and Apps
    I redeemed minecraft twitch cape, the code got used but i never received the cape (i did it...: As the title says, I got the twitch drop a few weeks ago, redeemed the cape but then never received the actual product and I signed in to my microsoft account which in turn is the correct one, so...

  4. I received 9 strikes within 3 minutes giving me a year long ban, did I hit the record? Or...

    in XBoX Accessibility
    I received 9 strikes within 3 minutes giving me a year long ban, did I hit the record? Or...: There is a flaw in your Strike System and it is disgusting how easy it seems to be to get someone banned for a year instantly. Can you explain to me how I got all nine of my strikes in a matter...

  5. I did not receive my FIFA points on EA SPORTS FC 24 or My $5 Gift Card.

    in XBoX Games and Apps
    I did not receive my FIFA points on EA SPORTS FC 24 or My $5 Gift Card.: I did not receive my FIFA points on EA SPORTS FC 24 or My $5 Gift Card. 0f0c7d27-5289-48e1-a089-3cfab89f1881

  6. Why did I not receive what I paid for?

    in XBoX Games and Apps
    Why did I not receive what I paid for?: I recently purchased the new call of duty modern warfare 3 cross gen bundle and only received the optimized version of the game and not the Xbox one version. I do not have enough storage on my...

  7. I did not receive my gta plus goods

    in XBoX Games and Apps
    I did not receive my gta plus goods: Hi I bought gt plus and I don’t not receive anything no money or the 100 car garage I would like to no why I did not get anything pls cd211472-1fee-4827-973a-6b8b7a9448cc

  8. I did not receive my item please help

    in XBoX Games and Apps
    I did not receive my item please help: I bought an add on for forza horizon 5 but i did not receive the item in game. 9a7894a7-ffc2-4575-ac43-751bec2b5c1f

  9. Fortnite Crew Pack. Did not receive anything

    in XBoX Games and Apps
    Fortnite Crew Pack. Did not receive anything: I bought the Fortnite Crew, the skin and the rocket pass have a checkmark, but I did not get anything. And there is a huge button telling me to rejoin but idk what to do. Will I get my items? What...

  10. Why did I still not receive what I paid for.

    in XBoX Games and Apps
    Why did I still not receive what I paid for.: Why did I not receive what I paid for still dbc3a957-dfc0-47f4-9a5d-f8cd9839b745