Did not receive my reward credits from the last Pre-Order Punchcard.

I participated in the Games On Demand Pre-Order Punchcard the last time around and was not awarded my 15,000 credits.

I preordered and purchased Call of Duty Infinite Warfare, The Elder Scrolls: Skyrim V, and Final Fantasy XV which were all on the list.

:)

 

punchcard from last year

The pre order punchcard from last year , i purchased at least 5 games from the punch card and never received my reward credits

 

games on demand pre order punch card $ 15 promo issues

Hello JIMZ32TT,

From our FAQ:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles,
you will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.

Since your third punch is from your pre-order of Resident Evil, you will receive those Credits around the end of January. Your purchase of Skyrim was not a pre-order, and did not award a punch, so without the Resident Evil punch you are at two out of three
punches.

 

Hello The Train,

Your purchase of Call of Duty was not made within the offer period, and therefore was not eligible for a punch. However, your purchase of Resident Evil 7 should qualify. However, due to the late release date of that title, it will not award a punch until
after its release. This was stated in the FAQ for the offer as the following:

When will I receive my Rewards Credits?

Your punchcard should update within 96 hours of your pre-order. However, you will not receive your Rewards Credits until 96 hours after ALL of the games you pre-ordered have released. If Resident Evil 7: Biohazard is one of your chosen titles, you
will not receive your Reward until 96 hours after the game’s release date on January 23, 2017.