Did not receive my Gift Code credit.

rootbeer addict · Jun 10, 2016

Hello, I ordered Fifa 16 from Microsoft and was supposed to receive a $10 Microsoft Store Gift Code (as it shows on my recent orders) but I actually never received the $10, as my account shows that there is $0.00 in gift codes and credits.

:)

ReservedElf5686 · Jun 10, 2016

Did not receive Forza Horizon 3 $10 gift code

I purchased Forza Horizon 3 within the first two weeks, but did not receive a gift code. I have checked my message center and my email, but did not receive anything about the gift code.

ReservedElf5686 · Jun 10, 2016

Did not receive Forza Horizon 3 $10 gift code

I purchased Forza Horizon 3 within the first two weeks, but did not receive a gift code. I have checked my message center and my email, but did not receive anything about the gift code.

Smwutches · Jun 10, 2016

You would need to contact customer support for microsoftstore.com since that offer is through them.

GreyStormGaming

Did you receive 70$ credit on your Xbox account or was it a code for a 70$ gift card ?

Smwutches

You would need to contact customer support for microsoftstore.com since that offer is through them.

Smwutches

If you preorder a game as a physical disc from microsoftstore.com you can receive a $10 gift code. If you are a rewards member, you will receive 15,000 credits instead of the $10 code. The credits should show as pending about 10-15 business days after the
game shipped.

If you preordered Gears 4 digitally, it had to be preordered before October 1 in order to qualify for the credits. If you did, support will check into your credits and post back here.

Smwutches

Support will double check everything, but keep in mind that as a rewards member you receive the 15,000 credits instead of the $10 gift code.

NiteTimeOwl3533

Did you receive any error code when you entered the NBA2k19 code?

https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/troubleshoot-gift-card-code-issues

Did not receive my Gift Code credit.