Did not receive my 50,000 points for upgrading to Xbox One S

Hi There,

I bought a new XBOX ONE S bundle during Thanksgiving of 2016. At that time a promotion was going on that if you upgrade to Xbox 1 S console, you get 50,000 reward credits. I did all the steps per the instructions, but I still haven't received my points.
Please help me get these credited to my account.

Thanks,

Ruzan

:)

 

Missing points

When I upgraded from my xbox one to xbox one s I was supposed to receive 50,000 points. I only received 30,000 rewards points.

The promotion was in November 2016 for upgrading to xbox one s.

 

Missing 20,000 points

I received the offer for upgrading from an xbox one to a xbox one s. I even spoke to someone before I purchased the xbox one s to confirm how the promotion worked. I upgraded my xbox one to an xbox one s and should have received 50,000.

 

You'll want to post in the Xbox Rewards Questions forum for assistance.

 

Thanks, just did that!