Did not receive my $15 xbox reward for renewing Gold for a year

Hello, I recently renewed my xbox live Gold account, and had an offer for $15, when i renewed my account.

However, i never received my $15 reward for renewing.

I have seen a few responses on here that said it had to be done through the dashboard, which I did. however; I used a refill card, I don't believe this should disqualify me since that was not stated, and it gave the option to do it with said card.

Any help would be greatly appreciated.

Thank you,



:)

 

No Rewards for Gold auto-renewal in October 2016 AND October 2017

As of July 1, 2014, there are no offers to receive credits for renewing gold. Also the previous rewards was 3,000 credits for a year of gold.

 

XBOX Live Rewards program

Hi,

Maybe someone can help me. In April of this year I automatically renewed my Family Gold membership. Why didn't I receive the 200 MS Points for renewing a yearly gold subscription for my XBOX account? That it says is an xbox live rewards program benefit.

 

Hey there TEXAS HUNTER 85!

Sorry to hear about any confusion this may have caused. This offer was only valid if you purchased Xbox Live Gold through the promotion on the dashboard. Unfortunately if you purchased a prepaid Xbox Live token and redeemed it on your account during this
promotion, you will not qualify for this offer.

 

i got mine thru the dashboard and i didnt get a 15 doller credit

 

can you please help me or explain how i can get that

 

Jok3RsbigpiMpeN, this promotion was only running during the last 3 weeks in June, and is not valid for any purchases before or after that time. You had to purchase it through an ad on the console dashboard in order to qualify. If you did not meet these qualifications,
then you will not receive a currency code for any value.