Did not receive Deus Ex: Human Revolution included with Deus Ex: Mankind Divided

Hello I ordered Deus Ex: Mankind Divided via the xbox store on my xbox one with the following message displayed at the time of purchase (Aug 24). "For a limited time, purchase Deus Ex: Mankind Divided on Xbox One and receive Deus Ex: Human Revolution
and The Missing Link Add-on, playable now on Xbox 360 and Xbox One via Backward Compatibility."

This is a link showing that it is valid.

Deus Ex: Mankind Divided Is Now Available For Xbox One

I have tried xbox support multiple times to no avail and was sent here. Can I please have help accessing this content. It has been more than the 10 days that I was asked to wait.

Thanks in Advance

:)

 

Not have received any code for play Deus Ex Human Revolution after purchase Deus Ex Mankind Divided

Sorry for my English. I have reserved and purchased Deus EX Mankind Divided and still not have received any code to be able to play with Deus Ex Human Revolution.

 

Didn't receive my Deus Ex Mankind Divided purchase bonus codes

Preordered Deus Ex Mankind Divided at the beginning of august and still haven't received codes for Deus Ex: Human Revolution and The Missing Link Add-on.

 

Hey, Iron Curtin 6! Sorry to see you haven't received your code! We have a few others running into this, and we're working on getting you guys resolved. Once we have more information, we'll post back in here for you! Thanks for your patience.

 

Thanks, I really want to check out the series so I am looking forward to the response!

 

Hey there!

I've sent you a Forums Private Message. You can check those by clicking here.

Enjoy!