Did not receive crowns purchased for ESO

x DogMeat x · Jun 21, 2015

Recently lurched the 750 crown pack through the Xbox store but did not receive the crowns. Any help would be appreciated.

:)

CoCoMilk64 · Jun 21, 2015

ESO PLUS subscription - No receipt of 1,500 crowns

Hello, last night I took an ESO PLUS subscription. It activated but I did not receive my 1500 crowns. This is not normal, what should I do?

tooThin Mintz · Jun 21, 2015

eso plus renewal is broken

When I go to crown store eso plus is not active however I got an email saying it renewed on the 6/1/2017 but did not receive crowns. I may not have been receiving crowns from auto renewals for 2-5 months but can't confirm that.

At this point I tried to renew it again WITHOUT canceling first and got another email with a Microsoft charge. Can I get a refund and for eso plus to work properly? Thanks

Note: I have access to craft bag however when I withdraw an item I can't put it back in the bag either.

XDNM · Jun 21, 2015

If you haven't got them yet, I would contact support and provide a receipt that should have been sent to your email if the transaction went through. It's also possible because of the maintenance the transaction did not go through and contact support if it
did not.

XDNM

If you haven't got them yet, I would contact support and provide a receipt that should have been sent to your email if the transaction went through. It's also possible because of the maintenance the transaction did not go through and contact support if it
did not.

DuroNL

I've been hearing this more and more lately, check if you do have the ESO Plus boon active when you are on a character.

Other than that, all i can advice for now is to contact Xbox Support directly, and ask them when you will receive your crowns that are part of the ESO Plus subscription you have with them.

For me it gave me my 1500 Crowns on the 9th of July, so exactly 1 month after i started the ESO Plus subscription. But i received an email about the renewal one week before the 9th of July, so it could be that your crowns are due on another date.

Mister Quimby

Hey there LORD NEROTH!

Sorry to hear about the issue and any confusion that this may have caused. In order for you to receive the proper support, you will need to reach out to ESO Support again,
as we are unable to provide further assistance here in the Support Forums. Once again I am sincerely sorry to hear about the issue and any confusion that this may have cause.

Azrael008uk

Missed the edit timeframe.

How much is the ESO plus membership in the UK for PC?

They display a price for purchasing crowns but this information is secret until you've signed up.

Thanks in advance.

APOCACIDE

15oo crowns is $15 anyway, don't buy eso plus

Did not receive crowns purchased for ESO