Did not receive Cosmonaut Shotgun Pack code for my Prey preorder

daVinci1st ol0 · May 30, 2017

I have an open ticket: [Mod Removed] with xbox customer support regarding the pre order DLC for Bethesda Prey called the Cosmonaut Shotgun Pack. I purchased the game over a month before release but neither bethesda nor the seller (amazon)
could give me the code. Xbox support says you can assist. Thank you.

:)

Iz Da Ripper · May 30, 2017

Prey Cosmonaut Pack

Hi,

I was just wondering if someone can answer a question I have regarding the Prey Cosmonaut DLC Pack.

I purchased this game back in May off of the Xbox Live Store and did not receive the Cosmonaut Pack DLC. Can someone tell me why this is, as every single retail copy of the game I have seen in stores contains this inside the case. Considering the game was
considerably more expensive off of the Xbox Live Store I feel that I should have gotten this.

If I'd have known this at the time, I'd have definitely asked for a refund so I could have bought the physical copy cheaper and with the DLC.

Any help would be appreciated, Prey is an amazing game and the Margrave Shotgun Skin you get is awesome and I'd have loved to have it.

onyxishere · May 30, 2017

Prey Cosmonaut Pack

If the DLC was included in the digital copy you'll need to highlight the game then press the start button on the controller. From there select Manage Game then go to Ready to Install to see if it's listed there.

However, please be aware that offers will differ between digital and physical copies of the game.

Mister Cizl · May 31, 2017

Hey daVinci1st ol0! Because you pre-ordered with Amazon, they would be the proper code supplier. You may be able to find the code

here if they sent it to you, otherwise support would be the proper process. Thanks!

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Xbox Forums Staff

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HERE for the best info.

Mister Cizl

Hey daVinci1st ol0! Because you pre-ordered with Amazon, they would be the proper code supplier. You may be able to find the code

here if they sent it to you, otherwise support would be the proper process. Thanks!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

onyxishere

If the DLC was included in the digital copy you'll need to highlight the game then press the start button on the controller. From there select Manage Game then go to Ready to Install to see if it's listed there.

However, please be aware that offers will differ between digital and physical copies of the game.

Iz Da Ripper

If the DLC was included in the digital copy you'll need to highlight the game then press the start button on the controller. From there select Manage Game then go to Ready to Install to see if it's listed there.

However, please be aware that offers will differ between digital and physical copies of the game.

Thanks for the reply, that was the first thing that I checked. I'm hopefully waiting for an answer from Microsoft as this is still available on their store as well and it says it does come bundled with copies of Prey.

StikStakeSchtik

As I bought the game, by accident, I received the "preorder" REQ PACK on my account. My son did not get these.

My son (didn't buy the game) was successful in entering the 2 extra bonus req packs (included in the game and 2nd controller). He received both and I received neither.

So Halo 5 is scammy like COD Advanced Warfare where the codes only go against the account they are entered not the console. (V. Destiny and Far Cry on PS4 which were console codes).

GetShorty909

Wait so I have to Redeem that Shotgun code I got from GameStop on that www.finkmanufacturing.com website to get code to play game?? I only got the Shotgun code for preordering at Gamestop no other code.

Did not receive Cosmonaut Shotgun Pack code for my Prey preorder