Did not receive any reward points.

iacobbilly · Dec 13, 2015

I signed up for the rewards program before purchasing the Forza 6/Gears of war ultimate bundle through digital download on my xbox. Still I have no credits earned on my statement.

:)

RAMAN916 · Dec 13, 2015

Reward points for designer controlers

I did not receive any reward points for my purchase of designer controlers

HuntAD · Dec 13, 2015

Did not receive any rewards points in May.

I want to clarify that I spent a considerable amount of money, did not try to complete any missions, and purchased addons, BC games, and digital games and did not receive even 1 reward point for my purchases. In addition to this, points are not showing as
pending at all. It says I have 0 points pending and the number does not change. There is more to this matter than simple qualifications for missions, or anything addressed in the FaQ. I need help regarding this matter that pertains to my specific, account
situation.

Something is blocking my accumulation of points whether they pertain to missions or MyVip. My account is in good standing and I've been an XBL member for over 10 years now.

Can someone please help me regarding this matter? Thank you.

P.S. my other post did not allow me to reply for whatever reason.

I Count Stuff · Dec 14, 2015

you should see them around the 24th of the month....they are tabulated around the 14th and paid to your account 10 days later

I Count Stuff · Oct 31, 2018

you should see them around the 24th of the month....they are tabulated around the 14th and paid to your account 10 days later

I Count Stuff

you should see them around the 24th of the month....they are tabulated around the 14th and paid to your account 10 days later

I Count Stuff

you should see them around the 24th of the month....they are tabulated around the 14th and paid to your account 10 days later

XBLRewards8

Hello HuntAD,

As mentioned in your previous post, purchases made for an offer do not also award MyVIP. This is mentioned in the FAQ and our Terms and Conditions:

E. Rewards Credits Restrictions

11. Each qualifying action may only be applied to a single offer.

Additionally in our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

Therefore, your purchase of Might and Magic, Dark Void, and Ghostbusters went towards the Retro Rewards offer. However, since you did not complete the offer, you did not get offer Credits. Your purchase of Overwatch containers are not DLC.
Those are in-game consumables, which are not eligible for MyVIP. Your purchase of Injustice 2 was a pre-order, which is not eligible for MyVIP, as outlined above. However, it did award one of three punches on the Games on Demand offer.

XBLRewards8

Hello maddog575,

As Smwutches says, from our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending for your Mass Effect purchase on the first.

XBLRewards8

Hello BetraydHeRO,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Only purchases from the Xbox Store are eligible for Xbox Live Rewards. The Ghost Recon offer was a special offer for MicrosoftStore.com purchases, but that offer required the purchases of a physical hard copy, which was stated in the FAQ:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Since your purchase was made digitally, it was not eligible for that offer. Since your purchase was not made from the Xbox store, it was not eligible for MyVIP, or for any offers. For example, the FAQ for MyVIP clearly states purchases must be made from
the Xbox store:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

Did not receive any reward points.