Did not receive a reward

Discus and support Did not receive a reward in XBoX Rewards & Social to solve the problem; My account is not received 39hkd Received only mail no amount 4eb2012b-2ce1-4de0-81a7-1c3779efbe76 Discussion in 'XBoX Rewards & Social' started by yaopeng8, Nov 2, 2016.

  1. yaopeng8
    yaopeng8 Guest

    Did not receive a reward


    My account is not received 39hkd
    Received only mail no amount

    :)
     
    yaopeng8, Nov 2, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Did not receive rewards

    Hello NIGHTHAMSTER424,

    The Ghost Recon offer is only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



    Which items are eligible for this offer?

    To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
    the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

    Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

    Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

    Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



    Since your purchase was made digitally, it was not eligible for this offer.
     
    XBLRewards8, Nov 2, 2016
    #2
  3. DCoy21
    DCoy21 Guest
    did not receive reward

    hello. i used some of my reward points to purchase a 3 month subscription for xbl and its been almost a month i still havent received anything, what is going on?
     
    DCoy21, Nov 2, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Did not receive a reward

    Hello yaopeng8,

    We see that you have successfully received all your deposits. Our deposits are automatically converted into currency and placed into your Microsoft Account. You can check these deposits from your commerce page at (Sign in to your Microsoft account).
    They will be listed as a refund with a negative amount, since we are adding funds to your account.
     
    XBLRewards8, Nov 3, 2016
    #4
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Thema:

Did not receive a reward