Did not receive 3 months token for gold live in Jan 2018 promotion

Discus and support Did not receive 3 months token for gold live in Jan 2018 promotion in XBoX Sales and Promo to solve the problem; Hi. I January 2018 I bought a 3 months gold membership which at the time was due to come with an extra 3 month token as a promotion. Token was due... Discussion in 'XBoX Sales and Promo' started by UD LAS PALMAS 1, Apr 8, 2018.

  1. Did not receive 3 months token for gold live in Jan 2018 promotion


    Hi. I January 2018 I bought a 3 months gold membership which at the time was due to come with an extra 3 month token as a promotion.

    Token was due vuie email by 15th March 2018 but never received it. Can anyone help?

    :)
     
    UD LAS PALMAS 1, Apr 8, 2018
    #1
  2. 3 Month Live Promotion

    I was directed by support chat to post here. I haven't received my 3 month promo token for buying 3 months of live during the January promotion.

    Support Reference No. 1421337772

    Purchased on Jan 24, 2018.

    Thanks for the help!
     
    Mesmeric Dawn, Apr 8, 2018
    #2
  3. seanme
    seanme Guest
    3 month XBOX LIVE Subscription with a FREE 3 month token for xbox live NOT arrived

    I purchased a 3 month XBOX LIVE Subscription with a FREE 3 month token for xbox live to be emailed before 15th March 2018.

    I waited and waited but no code has been emailed ?

    I saved the web page with all the Terms and Conditions etc...

    The URL was





    Xbox Live Gold | Xbox

    22/01/2018

    Offer on webpage

    Play together with Xbox Live Gold

    For a limited time only buy 3 Months of Xbox Live Gold and Receive a 3

    Month Gold token. Give

    it to a friend and team up for many hours of play on multiplayer games like

    PLAYERUNKNOWN'S BATTLEGROUNDS*

    BUY XBOX LIVE GOLD

    The Terms and Conditions were

    Credit card required. After promotion period membership auto-renews at

    the then-current price (subject to

    change) plus applicable taxes, unless cancelled. Offer valid only in

    US, Mexico, Brazil, Canada, UK, France,

    Germany, Australia. A digital code with the Xbox Live Token will be

    sent to your Xbox Message Centre by

    15/03/2018.

    My order:

    25 January 2018

    7595771488

    Get order help

    Total

    £8.99

    Details

    Payment method

    Credit card

    OneStore

    Xbox Live Gold Subscription

    £7.49

    Completed

    Manage subscriptions
     
    seanme, Apr 8, 2018
    #3
  4. eG x Thee Elf Win User

    3 for 3 deal.

    McChubbs,

    The 3 for 3 deal was buying 3 games out of a select list and receiving a 3-month Xbox Live Gold subscription. The promotion ended 01-Jan-2014, so I'm afraid it's too late for you.
  5. HeadShotzPro Win User

    Missing free 3 months live gold

    Thank you to everyone for posting in this thread and letting us know!

    To make sure we have the proper information to help us look into this further for you, please make sure to include the following information in any new reports added to this thread:

    1. Did you purchase 3 Months of Xbox Live Gold via the promotional tile on the Xbox console, or via the page for the promotion at Xbox.com?

    2. The date that you purchased 3 Months of Xbox Live Gold via this promotion (to be eligible, you must have purchased during the promotion window between 1/15/2018 and 1/30/2018).
    1. The page of promotion on xbox.com

    2. 1/24/2018 (Order #8260708366)

    I also contacted support right after ordering on 1/24/2018 to confirm I did it correctly and they confirmed I still have the email saved, that I would be getting the 3 free months.

    The Support Chat ID was : SRX1412986656ID

    Please give me my 3 months.
  6. Mister Quasar Win User

    Missing free 3 months live gold

    Thank you to everyone for posting in this thread and letting us know!

    To make sure we have the proper information to help us look into this further for you, please make sure to include the following information in any new reports added to this thread:

    1. Did you purchase 3 Months of Xbox Live Gold via the promotional tile on the Xbox console, or via the page for the promotion at Xbox.com?

    2. The date that you purchased 3 Months of Xbox Live Gold via this promotion (to be eligible, you must have purchased during the promotion window between 1/15/2018 and 1/30/2018).
  7. ArtOWar Win User

    Missing 3 Month Xbox Live Gold for January PUBG Promotion? Check here!

    1. I believe I purchased 3 Months of Xbox Live Gold via the via the promotion's page at Xbox.com

    2. I purchased on January 23, 2018 / Order number 6275751759 so I qualify for this promotion, since it was purchased between 1/15/2018 and 1/30/2018.

    Please advise and give me my 3 months
  8. Mister Quimby Win User

    Xbox live promo 15 dollar credit

    Hey there NiKE SWAGGSAMBA!

    Did you purchase Xbox Live Gold through the dashboard promotion? Or did you add an Xbox Live token to your account during this promotion? This offer is only valid for purchasing Xbox Live Gold through the promotion on the dashboard. If you added an Xbox Live
    Gold token to your account during this promotion, it will not qualify you for this promotion.
Thema:

Did not receive 3 months token for gold live in Jan 2018 promotion

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