Did not receive 3 month Groove code

Discus and support Did not receive 3 month Groove code in XBoX Sales and Promo to solve the problem; I signed up for the one month trial on 2nd Aug and I am supposed to receive a 3-month code for Groove music which I never received. FYI details of the... Discussion in 'XBoX Sales and Promo' started by AltoAttorney36, Sep 11, 2017.

  1. AltoAttorney36
    AltoAttorney36 Guest

    Did not receive 3 month Groove code

    AltoAttorney36, Sep 11, 2017
    #1
  2. UsableClub62495
    UsableClub62495 Guest
    Groove Music 3 Month Free Promo Code Missing

    I did not receive a promo code for my 3 months free groove music, can you please ensure this is added to my account? I added groove music on 8/12/16.
     
    UsableClub62495, Sep 11, 2017
    #2
  3. walkerwheely87
    walkerwheely87 Guest
    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
     
    walkerwheely87, Sep 11, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    Did not receive 3 month Groove code

    Hey there AltoAttorney36,

    Since this promotion was obtained through the Groove Website and not on an Xbox One console, you'll actually want to post in the Microsoft Answers forums
    HERE. Make sure to post in the Music, Movies & TV section.

    The teams will be able to take a closer look and help there.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Sep 12, 2017
    #4
  5. walkerwheely87 Win User

    Groove Code of 3 months free not recieved yet since july!

    I signed up on August 14th 2016 for groove music pass during the 1 month +3 months free and did not receive my code for my extra 3 months free. Could I still get it?
  6. Mister Mascot Win User

    Did not receive 3 month Groove code

    Hey there AltoAttorney36,

    Since this promotion was obtained through the Groove Website and not on an Xbox One console, you'll actually want to post in the Microsoft Answers forums
    HERE. Make sure to post in the Music, Movies & TV section.

    The teams will be able to take a closer look and help there.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. Joe Trooper Win User

    Did Not Receive 3 Months Groove Music Code

    Hey there CEN2013!

    To check, where did you sign up for this offer?
    Hello, any progress on this?

    Thanks
  8. Joe Trooper Win User

    Did Not Receive 3 Months Groove Music Code

    Hey there CEN2013!

    To check, where did you sign up for this offer?
    On the Groove Music Website.
  9. Mister Maka Win User

    Did Not Receive 3 Months Groove Music Code

    Hey there CEN2013.

    Apologies for the delayed response on this. Because this is an offer provided directly through Groove and not through the Xbox One let's get you in contact with the Groove Music team over here on the
    Microsoft Answers Forums. Be sure to post in the Music and Videos section so that the right team can be made aware.
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Did not receive 3 month Groove code

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