Did not / have not recieved my prize for VIP Exclusive High Roller Room

Discus and support Did not / have not recieved my prize for VIP Exclusive High Roller Room in XBoX Rewards & Social to solve the problem; I recieved an email saying my prize would be delivered in 8-10 weeks on the 23/07/2017. I have still not recieved the prize, is there a way to check... Discussion in 'XBoX Rewards & Social' started by tAyL0S, Oct 16, 2017.

  1. tAyL0S
    tAyL0S Guest

    Did not / have not recieved my prize for VIP Exclusive High Roller Room


    I recieved an email saying my prize would be delivered in 8-10 weeks on the 23/07/2017. I have still not recieved the prize, is there a way to check the delivery status?

    :)
     
    tAyL0S, Oct 16, 2017
    #1
  2. Smwutches
    Smwutches Guest
    High Roller Room

    Rewards support has already responded to your other thread - High Roller Room
     
    Smwutches, Oct 16, 2017
    #2
  3. MissingC3C4
    MissingC3C4 Guest
    High Roller Room

    Nothing received as of yet.
     
    MissingC3C4, Oct 16, 2017
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Did not / have not recieved my prize for VIP Exclusive High Roller Room

    Hi tAyL0S. We are requesting for that information. We will update you soon. Thanks for your patience!
     
    XBLRewards3, Oct 17, 2017
    #4
  5. XBLRewards3
    XBLRewards3 Guest
    Hi tAyLOS. It looks like it was returned. Could you verify your address in a private message to me? To do so, use the envelope icon below my post. Thanks!
     
    XBLRewards3, Oct 20, 2017
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello tAyL0S,

    We have received word from our prize fulfillment team that this prize was sent from them on Tuesday. It's on its way! Apologies for the delay.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Did not / have not recieved my prize for VIP Exclusive High Roller Room

    Hello tAyL0S,

    We have received word from our prize fulfillment team that this prize was sent from them on Tuesday. It's on its way! Apologies for the delay.
  8. XBLRewards3 Win User

    Did not / have not recieved my prize for VIP Exclusive High Roller Room

    Hi tAyLOS. It looks like it was returned. Could you verify your address in a private message to me? To do so, use the envelope icon below my post. Thanks!
  9. XBLRewards3 Win User

    Did not / have not recieved my prize for VIP Exclusive High Roller Room

    Hi tAyL0S. We are requesting for that information. We will update you soon. Thanks for your patience!
  10. MissingC3C4 Win User

    High Roller Room

    Hello ,

    Our other team has resent your win email. You should get a message containing your code shortly.
    Nothing received as of yet.
  11. XBLRewards8 Win User

    High Roller Room

    Hello MissingC3C4,

    We are escalating this issue to our Winner Fulfillment team to determine if something occurred with your prize. Apologies for the inconvenience. We will update this thread when they provide us with more information.
Thema:

Did not / have not recieved my prize for VIP Exclusive High Roller Room

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