Did not get rewarded

Uknown17 · Mar 6, 2017

I purchased For Honor Gold edition, $99. Sniper elite the $69-79 version, a battlefield deluxe upgrade, halo wars 2, and a couple of movies, and I haven't received any rewards. I wouldn't have purchased the expensive biggest editions If I wasn't going to
receive any rewards for them. That's the only reason why I purchase multiple games a month. And I have not had any solution for any tech support. I have talked to 3 agents all said that's not their area, so I would like a response and would appreciate to be
rewarded my points, I am also a 5star elite on the program. I think I deserve something. The fact I see now in the rewards description saying get rewarded for pre orders,movie, and game purchases passes me off because I didn't all of those and got only 250
points for a survey I completed BEFORE I purchased all of those games and dlcs

:)

baldywrinkly57 · Mar 6, 2017

Xbox freedom rewards

I spent 25 pound on a free game battle ages buying contrnts and did not get rewarded

SavageMast3r · Mar 6, 2017

Points not rewarded

On XBox rewards it says if I bought a game I would get 2000 points.I did so and was not rewarded points

XBLRewards8 · Mar 7, 2017

Hello Uknown17,

We responded to your previous post at (Not getting Rewarded).

XBLRewards8

Hello Uknown17,

We responded to your previous post at (http://forums.xbox.com/en-US/thread/d64a44a5-db3d-4f22-b613-2f5351cc0ab6).

XBLRewards8

Hello e123653256,

Apologies for the inconvenience. We will adjust your account to reflect this purchase and for achievements for that purchase. You should see these changes in the next few days.

XBLRewards8

Hello mmpp15,

We see that you were awarded for your purchases in December 2015. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see their deposit as currency
from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount.

Regarding VIP, from the FAQ:

Will my Star Rank change from year to year?

In September 2015, a year after we first launched MyVIP, we re-evaluated the program and made adjustments where necessary. In order to respond to our growing membership numbers and expanded regions, we adjusted the levels of MyVIP to better focus on offering
additional monthly missions and other ways to earn for more members around the globe.

Based on community feedback from our members, there was some confusion about when and how MyVIP would be recalibrated on a yearly basis. In order to simplify and streamline the process, and to let you know exactly how much time you have to build your rank,
moving forward we will recalibrate your Star Rank progress based on the calendar year. That means you currently have until December 31, 2017 to boost your starting 2018 MyVIP Star Rank, which will be based on your overall spend between January 1 to December
31, 2017.

In the future, we will consistently recalibrate your MyVIP Star Rank based on your calendar year spend from January 1 to December 31. We are also continually focusing on adding even more ways to Reward our most loyal VIP members with additional special offers
and VIP Exclusives events, as well as with the addition of the new MyVIP page and expanded MyVIP experience.

Exiled Mystique

Thanks take it they will deal with it over email

Francia J.

Hi Exiled, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that for Microsoft Rewards concerns there is a dedicated team that handles them which is the Microsoft Rewards Team.

To get this sorted out kindly check this link and click on "Get Help":

https://support.xbox.com/en-US/help/account-pro...

Did not get rewarded