Did not get my 15,000 credits for Preordering three games by Dec 31

I pre ordered three games that were included in a promotion to give 15,000 credits by DEC 31st. The game i preorder were Mafia 3, Dead rising 4 and i think Watch Dogs 2. Still yet to get those for mentioned credits but hopefully we can resolve this ASAP

Thanks

:)

 

Not rewarded with rewards credit

I didn't get my 15,000 rewards credits for preordering a game that comes out before dec 31st. I preordered FFXV in November and I have not received my 15,000 rewards credit.

 

punch card

I did the punch card rewards for 15,000 which ended on da 31 of dec 2016. I bought resident evil 7 on dec 31st 2016 but it says I didn't. so I was making sure I got the 15,000 with da 3 games I bought. is there anyway u could tell me?

 

Hello HelloGhostly,

Since your purchase of Mafia 3 was made before the offer started in October, it was not eligible for this offer, and did not award a punch. Since the offer requires three punches to complete, you did not receive Credits for this offer.