Did not get any Year 1 E-Mail, or rewards

Discus and support Did not get any Year 1 E-Mail, or rewards in XBoX Sales and Promo to solve the problem; Hello Everybody, as you can see I recieved the GamerPic for buying XB1 in year 1. So far so good, but I did not recieve any Email about further stuff... Discussion in 'XBoX Sales and Promo' started by Bhutankam Pema, Nov 25, 2014.

  1. Bhutankam Pema
    Bhutankam Pema Guest

    Did not get any Year 1 E-Mail, or rewards


    Hello Everybody, as you can see I recieved the GamerPic for buying XB1 in year 1.

    So far so good, but I did not recieve any Email about further stuff as it is announced here

    http://news.xbox.com/2014/11/xbox-one-many-thanks-for-one-year

    I see also other Users having his Issue..I^ve checked the Spam

    I was opted in to the Marketing-News all the time.

    I was also a faithful XB 360.. I^ve brought my friends too xbox.

    Ok I was not a XB Live Member all the time but I got a Xbox Long time ago..

    I would apprieciate any help, maybe you can send me the Email again. may I^ve deleted it..

    I would be glad to get any reward!

    Could someone of you (Official Support) check my Profile why I did not get it!

    I buy many games, I would be totally happy if you could make me that gift...

    :)
     
    Bhutankam Pema, Nov 25, 2014
    #1
  2. XB92AI
    XB92AI Guest
    I think I somehow have 2 Xbox Gamertags associated to my primary E-Mail address and that is why I am not receiving any E-mails.

    Hi,

    So, a while ago I changed the E-Mail associated with my gamertag to a new E-Mail. Since then I have not been receiving any E-Mails regarding Xbox, Xbox Live, Xbox Rewards or Xbox Ambassadors.

    I sometimes get E-Mails regarding a different Xbox Live Account, not my primary one. I am not sure how this has happened but I believe there are 2 gamertags associated to my one E-Mail address and that may be why I am not receiving any E-mails.

    THIS Is my main Gamertag, is the one I use and have always used.

    Thank you for any help.
     
    XB92AI, Nov 25, 2014
    #2
  3. HassanB
    HassanB Guest
    account email help

    I'm a bit confused here.. How did you change the e-mail of an account that had another account already associated with it? Only 1 e-mail can be associated with 1 XBOX Live Gamertag. If a gamertag is permanently suspended I do not believe they offer any sort
    of e-mail changes or anything of the sort.
     
    HassanB, Nov 25, 2014
    #3
  4. Mister Beep
    Mister Beep Guest

    Did not get any Year 1 E-Mail, or rewards

    Hey there Bhutankam Pema!

    Gifts were given to year One customers randomly. There are various reasons as to why the email may have not gotten to you. With that, if you can't locate the email, the gamer picture is awarded to everyone and is in the gamerpic library. I'm sorry for any
    inconvenience this may have caused.

    For more information on this promotion, check out
    Major Nelson's blog post    .
     
    Mister Beep, Nov 27, 2014
    #4
  5. Mister Beep Win User

    Did not get any Year 1 E-Mail, or rewards

    Hey there Bhutankam Pema!

    Gifts were given to year One customers randomly. There are various reasons as to why the email may have not gotten to you. With that, if you can't locate the email, the gamer picture is awarded to everyone and is in the gamerpic library. I'm sorry for any
    inconvenience this may have caused.

    For more information on this promotion, check out
    Major Nelson's blog post    .
  6. Saeros Win User

    Did not get an e-mail.

    I thought I was making a reply, I'm sorry. Please remove this topic.
  7. HassanB Win User

    account email help

    I'm a bit confused here.. How did you change the e-mail of an account that had another account already associated with it? Only 1 e-mail can be associated with 1 XBOX Live Gamertag. If a gamertag is permanently suspended I do not believe they offer any sort
    of e-mail changes or anything of the sort.
  8. Chaozz eMKay zZ Win User

    Gamersocre super code.....no code for ori and or ea access?

    Hello. I am from Germany. 2 months ago I visited the Xbox.com Homepage. After this I received an E-Mail because of my Gamerscore and about a reward promotion. This Reward promotion was about getting a coupon for amazon to buy a new XBox One for me
    or some of my friends. I forwarded the coupon to a friend and he bought a new XBox One in the promotion period. As written in the E-Mail, my reward should be the game "Ori and the blind forest" But until now I did not get the Download code. I checked the details
    in the E-Mail and everything I did was correct, so how about the promotion and the download code?



    Greetz Mathias
  9. KDV Criminal Win User

    Gamerscore Superdeal no 150€ Codes

    same problem for me ..didnt receive any e-mail and i also have enough gs to get a 150 € reward code
Thema:

Did not get any Year 1 E-Mail, or rewards

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