Did not get a Digital code for a game

Amar Shopno · Jan 5, 2019

I wanted to buy a Digital
Copy (game) for my friend on her console. I already Installed the same game on
my Xbox One Console & got a
Physical Copy too.
No Digital Code was given when I bought the game today to install on
her console. It seems I end up buying the same game again for myself. How can I install that game on to her console, so she can continue to play when I go back home after my vacation? What should or can I
do?

:)

XBF Crystal P

Hi there Amar,

Thanks for reaching out. I'm sorry to hear about the issue with a recent purchase. If the game was purchased on your account rather than giftee the game license is now embedded in your account. Unfortunately, we do not have an available feature to transfer
a digital game to another account.

I'd recommend these resource articles:

Try this out and let us know the results.

StoniestCrown79

did you get the 16 digit code to work?

Farkas David01

Where did you buy the game? Normally you only get the 25 digit code instead of anything else.

MichaelDavies-031

did you buy a 25 digit code? check the store for the status of the game or if it's in your library.

Ive done all Of that-i didnt get any code

Eden0032

Hi there!

Xbox don't sell digital codes - it's all done on the Xbox Store and you get the games instantly.

Where did you buy the code from? Was it from the Microsoft Store?

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Did not get a Digital code for a game