Did I get a fake Xbox wireless adapter?

EnragedZealot87 · Jan 20, 2022

So I bought an Xbox wireless adapter for my PC so I could use my wireless turtle beach stealth 700 on it. I bought it off Amazon and when it got here, it came in a ziploc bag instead of a box. Everything on the back of the adapter is the same, except instead of an "FC" logo on the back, its a 10 with a circle around it. It sounds just as good as when my headset is connected to my series X, but it occasionally cuts out very briefly or gets quieter for like a second. The white light on it also is very bright which seemed unusual. Please, if anyone else has an adapter can you check if mine looks different. Thanks. Edit: Just returned it. Upon further inspection, the amazon page where we got it from is also different, and has a description of only 3 sentences (one grammatically incorrect!), and says that it won't come in retail packaging, but it's a genuine Microsoft product. Ehhh, I don't think so.

:)

I Pilgr1m

Hi,

Your adapter looks very strange indeed.

You did well to return it to Amazon.

On the other hand, remember to check if your controller works in Bluetooth, it will save you from having to use an adapter

If this question was resolved, please mark this thread as "answered".

EnragedZealot87

Thanks for the help. I did return it, and my ACTUAL one just came today, and works great.

XBF - Hayabusa

Great to hear. Good job reaching out and checking with others.

If you can, please mark the thread as answered, or select one of above responses that best resolved your issue.

Regards,

-Hayabusa

Farscape247

he wants to use it with the turtle beach stealth not just a controller.

XBF - Hayabusa

Hello EnragedZealot87,

I cannot speak on if your device is fake or not, but here is a photo of mine if it helps.

If you believe your accessory is not official, I advise returning it to the place you purchased it.

If you believe it is genuine and would like to keep it, here is an article with some troubleshooting tips.

Troubleshoot the Xbox Wireless Adapter for Windows | Xbox Support

Set up the Xbox Wireless Adapter for Windows | Xbox Support

-Hayabusa

Did I get a fake Xbox wireless adapter?