Diablo IV Ultime Edition doesn't appear in my game list

Hello there!

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

The ultimate edition is only additional content. It will include the base game but the game itself won't show up differently.

Do you have access to the DLC that came with it in your manage game section?

Hi Jonny, thank you very much for answering, yes, it has always been like that, but when I run the game nothing appears of the Ultimate version, moreover .... When I search for the Ultimate version appears as if I had not bought it. And in the Microsoft transaction history it appears as a successful transaction.

Hey there Luiz,

Thank you for reaching out to us on the forums with this question. As M3tal Daz3 has mentioned, It look slike Diablo III Reaper of Souls Ultimate Evil Edition has different versions for the Xbox 360 and the Xbox One.

• Xbox One Edition
• Xbox 360 Edition

Also if you take a look at the
Xbox One Backwards Compatible list, Diablo III Does not appear as an available backwards compatible title.

In this case you would need to purchase the Xbox One Version so that you can play it on your Xbox One console.

I hope this helps.

Please log in to your account at this link, https://www.xbox.com/en-US/games/store/diablo-i....

Try pre-ordering the game there and see if it works.

If it doesn't work, it is possible that the pre-order is still active and we will need to wait until the system will try to charge it again.