Devices & accessories

Hi Volcannon,

Thank you for replying. I wasn't aware that you were trying to un-map the right stick and I wasn't even aware you could un-map buttons as this may have been implemented recently. I recreated your custom profile on two different Xbox's and I believe the issue
is related to the un-map feature. I did multiple tests and any profile that I made with a button un-mapped ended up recreating the exact scenario you are describing. I believe this is a bug and is not how it should be since the renamed Profile 1 in slot 1 doesn't
show the change you make which is just blank where the symbol of un-mapping is of a straight horizontal line. Button mapping any other way does not seem to recreate this issue, it only happens when you un-map something.

By any chance is your Xbox enrolled in the Xbox Insider Program?

I'm not sure if a preview update would be causing this but it could be a possibility. Either way I highly suggest to report this problem through the reporting feature on the Xbox. You need to have the

Xbox Insider Hub app installed and then hold down the Xbox button on the controller to bring up the power menu and "Report a Problem" should be selectable.

We'll continue to track this but need help from users to report problems like this when they happen to acknowledge the issues as soon as possible.

Thank you!

Hey Volcannon,

Usually when a custom profile is not being set to the desired slot location, which on a standard controller there is only 1 slot, it means that there was no change to the custom profile from the default profile that is set to profile 1, so if it recognizes
no changes were made, it will keep the same profile it has on there since it technically is the same profile.

First delete any extra profiles that were created from your troubleshooting. You should be able to edit the default profile without it creating a new custom profile. I have an elite controller and have edited the default profile to make a custom one and
it no longer appears in the list of profiles. There's a setting to restore to defaults so a default profile is not necessarily needed to stay on there.

I recommend to perform a complete hard reset and
power cycle. After the Xbox reboots, make sure you button map your desired set of buttons and make sure they are different than the normal button mapping. Keep in mind A and B needs to be mapped somewhere for a profile to be created.

Let us know if it's still not setting your custom profile to slot 1.

I just tested it out myself with a standard controller and you can't edit the default profile but you can replace it and it should go away unless you delete your custom profile.

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This is my exact problem right now. My default set up has crazy button mappings because I somehow replaced it with another profile. I can assign another profile over its slot, but I would like to restore the default
to its original button mapping. Please guide me through either how to edit the mapping of the default slot or how to replace it with another profile. I already know how to set a new profile to slot 1; I need to know how to replace the default mapping or set
it to its original state like how I got in this mess in the first place. Already tried a hard reset as well!

So after doing the soft factory reset and the stuff required afterward, I went to the device and Accessories section. I created a new profile, renamed it Fallout 76, unmapped the right stick click and toggled the vibration to off.

When I tried to set Fallout 76 to slot 1, the default profile renamed itself to Profile 1, but Fallout 76 would still be set as no slot.

I aam getting rather frustrated with this because almost every game has something associated with that button and because I have tourette sydrome, I involuntarily press it whenever I press the RT (shoot the weapon) button.

So I deleted the extra profiles, but now it won't let me edit the default profile unless I make a new one and that is after I did a power cycle.